can't find a running program

I was wondering if someone can help me....whenever I go to run my scan disc or defrag it restarts 10 times and just keeps doing that...it tells me I have a program running but I turn everything off even the modem and still I can't run theses 2 programs. Any ideas for me to try

 

Reboot and start tapping the F8 key when windows starts to load. When offered, select Safe Mode and then run the programs in safe mode and you should get no interference. Good luck and run those once or twice per month. Good luck.

 

In checking for a running program you can go to Start> run> type "msinfo32" (without the quotes)> click on the Plus sign in front of "software environment"> then click on running tasks in the left window pane and you'll see everything running in the right hand pane.

P.S. Welcome to TSG!!!!

 

Thanks everyone I will try all that I can

 

I use this utility "End it all" sometimes when i encounter your problem. It is free and does a good job.

http://www.docsdownloads.com/enditall.htm

 

Thank you guys for all your help I was finally able to scan and defrag after a couple of months not being able too

 

Yes, please provide your way of having done the scandisk/defrag. That is a big part of the learning process! Thank you for posting of your success and we are happy for you.

 

Just a quick note to say that i tried END IT ALL and my defrag was superb.
Keep up the good info.
Many thanks

ps if you are in a position to donate to this site please do,it could prove invaluable.
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