cant find backup

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Bothar252

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Oct 1, 2018
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I just did a system restore on my computer because the keyboard stopped working, the keyboard is fixed but now I can't find any of my files. I went through the steps on the backup and restore to put the saved system image back on my computer. This process took several hours and used up several hundred GB's but I cant find any of the files the. the repair place wants to charge more than the computer is worth please help.
 

TerryNet

Terry
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but I cant find any of the files the.
Without any files there wouldn't be a system for you to boot into, so I assume you mean certain files. What files? How sure are you that those files were in the image at the time it was created?
 

Triple6

Rob
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A System Restore is not the same as System Image Recovery. System Restore reverts your system to a previous time and retains all your files. A System Image Recovery overwrites/deletes all your stuff and puts the system back to the exact state it was in when you ran that System Backup.

Do you have a proper backup with your data? On an external drive or a cloud backup?
 
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As Triple6 said. That the process you described took hours to complete says a lot.

Does this screen look familiar?


You'll notice that System Restore and System Image Recovery are close together, but they do quite different things to your machine. The confusion lies in the fact you mentioned both in your post, but it sounds like you actually ran System Image Recovery.
System Restore reverts your system to a previous time and retains all your files. A System Image Recovery overwrites/deletes all your stuff and puts the system back to the exact state it was in when you ran that System Backup.
As Triple6 said, an Image Recovery overwrites/deletes your previous data. A different backup (if one exists) would be required to restore the info that was lost.
 
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