Solved Can't find DVD drivers on Vista while installing Win 7

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jak834

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Friend has a Vista 32 bit and he just bought a Win 7 installation disk. Keep getting the message "A req CD/DVD drive dev driver is missing....." when installing 7.

Someone suggested f8 on Vista boot and selecting Disabled Driver Signature Enforcement. But then just boots to Vista. Tried rebooting right after that with Win 7 disk in but still got the driver missing window.

Tried right clicking on the dvd in Device Mgr and updating and pointing to the Win 7 disk. No result. Searched for update driver but nothing there, also.
 

metallica5456

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It man's the DVD drive isn't compatible with Windows 7. Buy a cheap one from the Egg and install it for driver support.
 

jak834

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I saw a couple of articles online who said that that doesn't necessarily guarantee that a new one will work. You think it will? Would an external usb dvd players work?
 

flavallee

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I'm guessing the problem is with the "Windows 7 installation disk" your friend bought.

Where did he buy it from, and can you submit a clear viewable image of it?

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jak834

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Maybe I'll download the Win 7 iso and try from there with the enclosed Product Key. Someone mentioned a while back that it's better to burn at a slower speed. Correct?



.....so far the new iso is loading Windows!
 
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flavallee

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Capture1.JPG

That is NOT a legitimate genuine Windows 7 install disc.

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jak834

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I downloaded a new Win 7 Ultimate iso and so far it's going well.
That company apparently sells a lot of these disks. Hopefully, the Product Key works.
 

flavallee

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Capture.JPG

The product key in your second image is for Windows 7 Home Premium and is on a HP computer.

How do you plan to activate that Windows 7 Ultimate that you're installing from that ISO file?

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jak834

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Wow, it's a crap shoot buying installation disks on net. Was going to use eicfg removal utility so it would allow me to choose the version. Will the HP be a problem on this Toshiba laptop?
 

flavallee

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If that's a Toshiba laptop, what's the model name and model number and serial number on it?
Also, what country was it purchased in?

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jak834

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Hey, I've just loaded Win 7 Home Premium. Guess we can close this out. The HP on the Product Key wasn't an issue. It offered about 5 versions of Win 7 to install and I chose the Home Prem and it's loaded.
 

flavallee

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Since this is obviously a non-genuine install of Windows 7, we can't provide any further help anyway.

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