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Can't find wireless card after clean install of Win7

Discussion in 'Networking' started by Bassi, Apr 16, 2012.

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  1. Bassi

    Bassi Thread Starter

    Joined:
    Jul 20, 2008
    Messages:
    43
    I've just installed a clean Windows 7 Ultimate on a brand new Acer Aspire 5750.

    The lan nor wireless didn't work out of the box. After installing the Gigabit lan drivers it found the network card.
    But it can't find the wireless.

    When I try to install the Wireless drivers from: (http://support.acer.com/product/default.aspx?modelId=3474)
    It's the Atheros card I have. So when I try to install the Wireless Lan Atheros drivers it sais:
    "The device doesn't exist. Please plug the device back in and try again"

    What do I do now? It's a laptop, I can't exactly remove the network card.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,880
    First Name:
    Wayne
    have a look in the bios settings and see if there is an option to disable the wireless LAN

    were they there any chipset drivers at all

    can we see a device manager screen shot



    ------------------------------------------------------------------------
    Device Manager
    Post back the results in device manager
    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    windows key and pause Key should open to allow device manager to be seen on laptops may need to use windows key + FN key + Pause Key
    if not then

    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    windows 7
    start > control panel> System and Security> Device Manager

    network adaptors, click on the + > post back the devices listed there
    are there any ! ? or X


    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
    Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
    ------------------------------------------------------------------------
     
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