can't fix computer crash

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sylviad1

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Joined
Jan 28, 2001
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38
My grandson's computer has two hard drives, C & D. His D drive crashed a couple of months ago and I was able to fix the problem by reinstalling windows xp. However I didn't realize that I had to re-register it and my grandson didn't tell me that he got a message stating that he was running an unregistered copy of windows, so his computer crashed again. However there must have been more to it than that because when we tried to get back into that drive it just kept restarting the computer. I figured he had gotten some bad stuff on that drive, so I did some virus and adware scans and finally was able to get computer to begin to open D, but then I got the message that my copy of windows needed to be registered and did I want to do it now. I answered yes. However all that happened next was just a screen, but no files at all. I tried booting with the xp cd, but no luck at all. So, I formatted the drive, then tried to reinstall, but then I got a message asking for a windows32 driver-hal.dll . Is there anything I can do now except use that drive for storage? I've been reading, after the fact that I needed to remove the partition and reformat the whole drive, is that correct? This computer is an old Sony Vaio purchased in 1997, the c drive has abt 8 gb and the d drive has 32.
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,270
Hiya

For the hal.dll error message, take a look at this:

http://www.kellys-korner-xp.com/xp_haldll_missing.htm

Most of the suggestions point to the boot.ini being wrong. If you're not sure about any on that page, you can post the boot.ini here.

1. Right-click My Computer, and then click Properties.
-or-
Click Start, click Run, type sysdm.cpl, and then click OK.
2. On the Advanced tab, click Settings under Startup and Recovery.
3. Under System Startup, click Edit.

Then, copy/paste the contents here.

Regards

eddie
 

sylviad1

Thread Starter
Joined
Jan 28, 2001
Messages
38
The problem is this. C drive works fine. Now, because I formatted D drive it is empty. All I want to know is if I have to unpartition the drives and start all over. I was originally only told to format the D drive and then re-install xp, but that won't work. The reason I formatted the disk is because I couldn't get into the drive after a message stating that my copy of windows wasn't registered and did I want to register it. The computer was working fine until we forgot to register xp after we had installed it on my grandson's computer.
 

sylviad1

Thread Starter
Joined
Jan 28, 2001
Messages
38
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect
 

eddie5659

Moderator
Malware Specialist
Joined
Mar 19, 2001
Messages
37,270
When you formatted, did you choose the quick format or indepth one?

It looks like you have two partitions of XP running. I assme this is your D drive (seperate physical drive, not one drive with C and D partitions).

Have a look here on formatting with XP:

http://support.microsoft.com/kb/313348

In particular, How to partition and format your hard disk by using the Windows XP Setup program (half-way down)

Also, for the activation of Windows, you may have exceeded the number of times to activate it:

http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1096355&SiteID=25

eddie
 

sylviad1

Thread Starter
Joined
Jan 28, 2001
Messages
38
I used the full format and I'm thinking that we only have a single hard drive and two partitions. When we bought our computer (1997 sony vaio) it had abt a 4g c drive and my husband believes we then bought a 40g drive and the old drive was removed and the new one was installed and partitioned (8g-c drive & 32-d drive) I have checked out all the Microsoft help files and none of them seem to apply to what's going on on that computer. I think I should be removing the partition and then repartition it, but I don't know how.
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,425
If you want to reconfigure for a single partition, you'll have to remove both partitions and than install Windows and let it partition the whole disk. There are 3rd party partitioning utilities if you want to go that way. Products like Acronis Disk Director Suite 10.0 will allow you to manipulate and resize partitions, but XP only lets you create and/or delete them, you can't resize or move them.

If you want to simply start over, you can repartition during the XP installation process, you would delete all the partitions, then install XP into the uninitialized space, it'll create a partition that fills the disk.
 
Joined
Apr 18, 2007
Messages
4
:mad: Hello, I seem to be having this recent problem where, when i use my CD drives - my computer crashes!! :confused: I have two drives and i first got the idea it was the top drive what was faulty soo i started to use the second one and it was still crashing soo now i knw its something up with the computer cos two disc drives dont just stop working...Example...I could be installing a game (world of warcraft) that i have played before with no problems what soo ever but i had to re-install it recently but wheni tryed installing it again, i get the problem im talkin about :(
if anyone can help, please do :)
i would appreciate it
priestley
(BTW im new to these forums)
 
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