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Solved Cant get Desktop on PC

Discussion in 'Hardware' started by ThomasPatrick, Dec 31, 2018.

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  1. ThomasPatrick

    ThomasPatrick Thread Starter

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    Dec 31, 2018
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    When I turned on my PC it said it had updates to do and it would take a few minutes. This message repeated for over an hour. In the end I removed the battery and restarted the PC. However I got a message on Screen saying that the location cannot be found. I turned it off again and tried turning on and the same message is there. Would appreciate help please . Tom
     
  2. lunarlander

    lunarlander

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    Sep 21, 2007
    Messages:
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    Please run our sysinfo utility and copy and paste the output into your reply. We need to know the Windows version and other info.

    Do you know if that update prompt was a Windows message or a message from a program ? The upper left corner of the dialog box might say something.
     
  3. ThomasPatrick

    ThomasPatrick Thread Starter

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    Dec 31, 2018
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    Hi lunarlander. Thank you for replying to my call for help. In the meantime I did research locally and have found a tech repair guy. I brought the laptop to him and he firstly confirmed that I should not have taken out the battery while the computer was updating. The computer is not uploading and the userfile is not downloading. He is going to work on it for me and return. It is a lesson learned. Thank you once again. Take care and God Bless. Tom
     
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