can't get dig. camera to connect to PC

[rylz]

hi.....I am using a SONY digital camcorder with memory stick.
I have d/l SONY PictureGear 4.1 -- all the cables are connected, etc.....but it says no connection, or connection has failed --
I have rebooted, reinstalled etc.....still same response.
I am trying to get the photos off our memory stick --

thanks!

 

[brianF]

What type of connection, serial, usb, ?????

 

[rylz]

it's an MS serial port.....