can't get into admin account cuz "virus protector" need to d/l malware removal

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westcoast1414

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Apr 27, 2010
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I have a virus from virus protector which shuts down desktop and the administrator account. I can get access into the other user account but it needs an administrator account which i cannot access. Is there a way to get access to the administator account or to download a virus removal that does not need approval. Any help would be greatly appreciated. many thanks

Celeste
 
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