can't get into my computer

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kimmygirl46

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Joined
Nov 14, 2018
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1
what end I turn on my computer I go to a black screen with a BLUEBOX ASKING for password . I do no the answer to the password but I'm trying to factory reset my Asus 32series computer because I forget my password to sign into windows .How do you factory reset your Asus 32 series computer from a blackscreen with bluev=box asking for a PASSWORD . USUALLY I WOULKD TURN OFF MUY COMPUTER A,THEN TURN IT BACK ON AND PRESS F1 DEL AND IT WOULD BRING ME TO BIOS PAGE BUT I CANT DO IT
 
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valis

Moderator
Joined
Sep 24, 2004
Messages
78,163
closing per the rules page;
Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.
 
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