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can't get into my computer

Discussion in 'Windows 10' started by kimmygirl46, Nov 14, 2018.

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  1. kimmygirl46

    kimmygirl46 Thread Starter

    Joined:
    Nov 14, 2018
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    what end I turn on my computer I go to a black screen with a BLUEBOX ASKING for password . I do no the answer to the password but I'm trying to factory reset my Asus 32series computer because I forget my password to sign into windows .How do you factory reset your Asus 32 series computer from a blackscreen with bluev=box asking for a PASSWORD . USUALLY I WOULKD TURN OFF MUY COMPUTER A,THEN TURN IT BACK ON AND PRESS F1 DEL AND IT WOULD BRING ME TO BIOS PAGE BUT I CANT DO IT
     
    Last edited: Nov 14, 2018
  2. valis

    valis Moderator

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    Messages:
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    closing per the rules page;
     
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