Can't get media to play in Quick Time or Real Player

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socabch

Thread Starter
Joined
Jul 7, 2002
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43
Good Morning,

I'm helping a friend set up their new hard drive on the laptop. They want to play music and dvd's so I loaded Real Player and Quick Time. Can't get either to play. What am I missing?

Thank you
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
You need a player that will open the MPEG-2 file type:

GOM

VLC

You can also play commercial movie DVDs with Windows Media Player as long as you download the proper codecs. The K-Lite Codec Pack includes MPEG-2 and many more. However, it's easier and safer to use the above players instead. They will play just about everything.
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,486
whats the make and model of the PC
whats the DVDs you are trying to play
and what music are you playing - CDs or MP3 files
can you provide some more detail

also have a look at device manager for any ? or !
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Device Manager
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC

windows key and pause Key should open to allow device manager to be seen on laptops may need to use windows key + FN key + Pause Key
if not then

Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager
post back any devices listed there with a ! ? or X


To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
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Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Are you trying to get the CDs and DVDs to play automatically?

If so, you need to make sure AutoPlay is enabled on the CD/DVD drive.

What's your operating system?
 
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