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Can't get MS ANTISPYWARE working right

Discussion in 'Virus & Other Malware Removal' started by andthenwhat, Feb 11, 2005.

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  1. andthenwhat

    andthenwhat Thread Starter

    Joined:
    Jan 16, 2004
    Messages:
    8
    Problems I'm having include:
    1.)Attempts to update result in "warning could not connect to internet"
    2.)Advanced Tools/System Explorers shows empty space on left where I know there should be a list.
    3.)RealTimeProtection/SecurityAgentStatus says it's active &18 agents are enabled BUT:
    A.) Internet Agent Status shows as "in-active" & clicking "activate" does zilch + only checkpoint listed is hostfile.
    B.) System Agent lists no checkpoints, status says "in-active" & directly below is "deactivate" link that doesn't work. (I'm
    NOT making this up.)
    C.) Application Agent Status is same as System Agent's: inactive.

    I uninstalled, downloaded (via dialup), reinstalled, and result was the same. The uninstall did NOT remove everything, as the reinstall listed the previous scan date a week earlier.If anyone's had similar problems & solved them, please advise.TIA.
     
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