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Cant get my headset to work :'(

Discussion in 'Hardware' started by dec0, Aug 12, 2005.

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  1. dec0

    dec0 Thread Starter

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    I got my new computer yesterday and have installed everything but i just cant get my headset to work.Ive got it plugged in the right sockets and ive had a fiddle on sounds and audio devices but it just wont do anything.i cant speak or hear anything.please help :(.
     
  2. GCDude

    GCDude

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    ok what headset have u got(make-model) and what connections does it have (headphone jack or usb)? Do you have/did have speakers? Is the headset to work with the speakers or to replace them? Also what OS are your running?
     
  3. dec0

    dec0 Thread Starter

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    Its a platronics headset with mic and speakers.Its got 2 wires at the end, a pink ended one and a black one.I am using xp home.I havent used speakers yet.I dont have a sound card i have 5.1 onbaord sound
     
  4. dec0

    dec0 Thread Starter

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    not very computer smart as you can see by that :p
     
  5. GCDude

    GCDude

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    hmmm, thought i replied to this yesterday, lets try again

    ok as youre using onboard sound, you should probably have 3, jacks on the back of your pc (out, in and mic), u need to connect the headphone connection to the out and the mic to the mic (probably done this part).

    next you need to check the sound settings on your pc. You need to check the following (might be worth playing an mp3 to check if the settings make a difference):-
    1) Mixer - at bottom right of your screen in the taskbar u should hopefully have a sound control, open this up and check all parts are enabled, also check that it is set to headphones setting
    2) Volume control, in accessories\entertainment there is avolume control, again check all options enabled and nothing set to mute
    3) If still no sound, look in control panel, it might be there is a problem with a sound device (maybe the case that u need to install sound drivers, if the pc has never been setup for sound)

    Anyway post back with your results.
     
  6. Tacocaster

    Tacocaster

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    Make sure the proper motherboard drivers are installed. Also, try using some speakers. If you still get not sound, then at least you know your headset isn't bad.
     
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