can't get online thru etheret connection w/ Asus laptop, XP OS

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ahaddad72

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Feb 5, 2013
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At the office I connect with an ethernet cable, my wireless connection at home is fine. All of a sudden, today, I can't get online there. There is a connection, a valid IP address, so technically the computer is online (went over this with provider tech dpt) but no web pages will open. I've restored to previous settings from yesterday, run my anti-virus software, not sure what can be wrong now. I *did* see similar topic in your archives, though it was for a Mac; want to be sure I know what to do / where to go in my computer to fix this problem. Thx.

Asus laptop, Windows XP

Adrienne
 

TerryNet

Terry
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Mar 23, 2005
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80,785
What firewall or security suite is, or ever was, on the system?

I believe you're saying the problem is with wireless. If not, then skip the Xirrus request ...

Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

Also show ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 

Couriant

James
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Also make sure you don't have Proxy Servers enabled.
 
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