Can't get online

Here's my question: I have wireless connection to both my computers in my home. Our neighbor, who helps us out quite a bit, has a laptop. As a favor, he uses our signal, which is otherwise encrypted. I live in Fl. He went to Mich for the summer, taking his laptop with him. After some difficulty, he finally got a signal & was able to connect. (He doesn't know how that occurred). Now that he's back, his computer shows he's receiving my signal, but he's not able to connect to the internet. What could this be and how can we correct it? Could it be a changed IP address?

 

Release and renew IP address. Also, make sure he has your encryption access code. Without the code, he can still see the router but, he would not be able to access the internet. Also, if you are using a WPA encryption and his system doesn't support it, he will not be able to access even with the code. I know he had access before but, just items to check in case you or he had made chnages. I would be it was him as he was connecting to another wireless setup in Michigan. He may just need to setup the connection with your router encryption code again.

Mark

 

How does he release and renew the IP address? I haven't changed anything and he has the password to get on but he can't even get that to come up.

 

Thanks for your quick response. I'll let you know how he makes out.

 

ok, i have his laptop here in my house. it shows my network...all the bars are showing but it continues to say Not Connected. When I tried to release/renew the IP address, it says it can't because the media is disconnected. I'm still at a loss. It was set to connect automatically, so I changed that to manual but still no luck. Where do I go to get back into where he'd put the password in?

 

Ok, first of all, all is well in Device Manager. No x's It shows the Ethernet Realtek as well as the Wireless G adapter.

Using ONE in your previous instruction, here's what eventually came up:

Host: (with his name)
Primary DNS suffix
Node Type Hybrid
IP routing established No
Wins Proxy enabled No

Ethernet adapter Wireless Connection 2
Wireless G adapter

 

Oops, hit the wrong key

Continuing:

Physical address 00-0F-66-CF-PD-B6
Dhap enabled yes
auto config yes
Auto config IP 169.254.201.34
Subnet Mask 255.255.0.0
Ethernet
Media status media disconnected
Disc Realtek RTL8139/810X family fast ethernet

Ethernet
physical address 00-a0-d1-b4-40-71

Now what?

 

I've tried all your suggestions....still isn't connecting, so I'm going to advise him to take it to the shop.

But...thanks so much for all your help. I really appreciate it.