can't get past the dell logo except a grey screen

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dreyn70

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Mar 24, 2015
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I have a Dell Inspirion 3520. When I try to boot up the screen shows the Dell logo in 4 mini screens then it goes to a grey screen.
PLEASE HELP!
 

DaveBurnett

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Nov 11, 2002
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That sounds as though it is detecting the screen incorrectly or using a bad refresh rate.
Boot into safe or VGA mode and check that the settings are correct for the current monitor.
Most monitors will work at 60Hz so try that to start with and work from there.
 
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