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Can't get past the starting windows screen

Discussion in 'Windows 7' started by Flick24, Jan 12, 2012.

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  1. Flick24

    Flick24 Thread Starter

    Jan 12, 2012

    I've got a:
    Presario CQ62 notebook pc with a AMD Athlon(tm) II P320 Dual Core processor, and I can't get past the start up screen with the "starting windows" animation. It will show part of the animation then simply hang. I have a very bad battery but am keeping the computer plugged in. When I attempt a system recovery it says: "A disk read error occurred press ctrl+alt+del to restart" I've tried this many times and I get the same message each time. Beyond that I have no idea what to try.

    Any ideas????
  2. Elvandil


    Aug 1, 2003
    Safe Mode?

    A read error means possible hard drive failure. You should make sure your backups are recent and test the drive.

    Hard Drive Manufacturers' Diagnostic Utilities Links:
  3. rmills55


    Jan 12, 2012
    Yes, or if you can go into a system fix thingy (cant remember the name) and when its done, dont shut down system, click more fixing problems thingy (forgot again) and then do a system restore might be a option?
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