cant get past welcome

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running1

Thread Starter
Joined
Jan 17, 2003
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15
cannot get past welcome to windows box, needs password, I never had one and this box just appeared outta nowhere. bought used, working fine for 2 years now this. wont let me go any further to try 7 fix. any help would be welcome. btw running win 98.
 
Joined
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6,427
[tsg=welcome][/tsg]

You can hit the Esc/Escape key to close that Window or click Cancel. Did you try that? :rolleyes:
 

running1

Thread Starter
Joined
Jan 17, 2003
Messages
15
thanks, your a genius but, now I have no mouse,it did see when loading. its a laptop, you can use a mouse or your finger?
 
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Jul 7, 2002
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6,427
You're most welcome. Just FYI, thats a common way/method to skip the password prompt which always works with Win 95,98,ME but not with Win NT,2000,XP.

Regarding the mouse, what do you mean by there is no mouse? You dont see the cursor on the screen or ? :confused:
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Did you reboot again? The mouse must be plugged in first......

Also check to see if the mouse will work in safemode.
 
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45,855
No particular experience with laptops here, other than knowing that sometimes the internal mouse can cause conflicts with the external.

Here's what I would try though, and it's just general troubleshooting, not specific to your problem. Do a scanreg /restore. Also see if you get a mouse in Safe Mode. To try either you must first boot to the "Startup Menu" by pressing and holding the ctrl key immediately when restarting (or tap f8 repeatedly). When you get the numbered menu, choose the "command prompt".

At the c:> prompt enter:

scanreg /restore and use your arrow keys to select a started registry dated prior to the problem from one of the first 4. The 5th or last on the list cannot be used.

You will also see "safe mode" as an option on the startup menu, try that next if scanreg /restore doesn't work.
 
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