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Can't get rid of Adware

Discussion in 'Virus & Other Malware Removal' started by Robert the Bruce, May 2, 2012.

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  1. Robert the Bruce

    Robert the Bruce Thread Starter

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    I've decided to keep ZA and have uninstalled Microsoft Essentials although I may change that round again.
    First crash happened just as I was closing down ConvertX to DVD and had utorrent running at the same time. More crashes happened after that but my computer has been on all day and so far so good. As the previous guy said, it's probably my own fault although I do NOT spend ALL my time downloading movies rather than looking for a job. Eejit.
     
  2. Robert the Bruce

    Robert the Bruce Thread Starter

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    WILL THIS EVER END ?
    Yet another Blue Screen Crash. This time just as I had finished downloading and installing Chrome. I clicked on the internet access/Google button and that's when my computer crashed. Now after restarting I can't open Chrome, I can't uninstall Chrome, I can't do anything with Chrome. It's on my computer doing nothing seemingly locked and frozen. Besides, what I did see of Chrome I didn't like. No toolbars, no favourites, list no nothing really. I'm not sure about the terminology regarding the button I clicked because I can't access Chrome to remind me what it was. Please reply.
     
  3. Glaswegian

    Glaswegian Malware Specialist

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    There is a manual workaround for removing Chrome - you can find it here. It's not too involved - just take each step carefully.

    What make & model is your hard disc? Perhaps there are some errors there that might need attention.
     
  4. buffoon

    buffoon

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    It addresses it very much. And pertinently.

    And what is turning into a real problem is that you are binding down numerous advisors by showing a propensity for disregarding any information offered that does not appear to suit your needs or desires.

    So if you wish the patience that they all have admirably shown to be maintained, I suggest you change your attitude of ignoring anything that points out the imprudence of working with torrenting and pirated software.

    Preferably by confirming that you've followed the previous advice given (not just in this thread), to rid yourself of all that rubbish. Which may give those trying to help and being at least equally needed elsewhere some incentive to overcome the frustration you appear to be hell bent on sowing.

    Thank you
     
  5. Robert the Bruce

    Robert the Bruce Thread Starter

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    It's OK, I downloaded and installed Chrome a second time which, I presume, overwrote the first version, and then I uninstalled it.
    Make and Model of Hard Drive is a Seagate Barracuda SATA....I think.
     
  6. Glaswegian

    Glaswegian Malware Specialist

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    Hi

    Go here, choose your operating system and download the Windows version of SeaTools. On the same page you will also find a pdf with information but all you need to run is a Short Drive Self Test - should only take a couple of minutes. You may get an option to 'Repair' if problems are found - please do so. The test itself is data safe.
     
  7. Robert the Bruce

    Robert the Bruce Thread Starter

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    Just after I came out of TSG I went to Google then was about to go to Favourites (and then to Facebook) when Error Reports windows started to appear one by one. Eventually blue screen appeared and my computer shut down and I was unable to switch it off except by pulling the plug. So I've came back on to tell of this latest problem.
     
  8. Glaswegian

    Glaswegian Malware Specialist

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    Do you know what the reports said? Was there any message on the BSOD?
     
  9. Robert the Bruce

    Robert the Bruce Thread Starter

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    It seemed to be mostly Local Settings - Temp...I think. What is BSOD ?
    After last crash/shut down I went to Start-My Computer-Local Disk-Tools-Error Checking-Check Now but machine/windows whatever couldn't do the check before restarting so I restarted and left the computer to do what it was supposed to do. After a while I came back into the room and yes, you've guessed it, the computer had shut down/crashed again. So I pulled the plug, restarted and came on to type this out. Should I give up ? Or is this thing fixable ?
     
  10. LauraMJ

    LauraMJ Administrator

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    BSOD = Blue Screen of Death.

    Sounds like it may be a hardware failure......possibly the hard drive or a memory stick. We could narrow it down pretty closely if you could give us one of the error messages you see on the blue screen when it crashes. Maybe take a photo of the screen and attach it here?
     
  11. Squashman

    Squashman Trusted Advisor

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    Going to need to see the mini dump file.
     
  12. DoubleHelix

    DoubleHelix Banned

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    It's entirely possible that one of the files or programs you illegally downloaded included a corrupt file or damaged a system file.

    I suggest you format and reinstall Windows and then only install legal software and pick a single security application.

    There's really no point in having a dozen security applications installed when you've already allowed potentially nefarious software to be downloaded and installed. It's like adding a dozen locks, deadbolts, and alarms to your front door after you've invited the robber into your home for tea and crumpets.
     
  13. Squashman

    Squashman Trusted Advisor

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    After this many days of working on the problem I would agree. Would have been quicker to just wipe the drive and reinstall Windows.
     
  14. Robert the Bruce

    Robert the Bruce Thread Starter

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    Wipe the drive and reinstall Windows ? And who pays for that ? I can't afford it.
    Anyway, Glaswegian. Here's what happened. I tried to download and install Seagate but there was a 'fatal error' during installation. I was told that I need something called .net v4.0. So I tried to download .net v4.0. but first Zone Alarm checked the file but couldn't verify it straight away. I clicked the advanced button and only then did it verify that the file was OK. I then proceeded to download .net v4.0. This also failed. I was told to go to Microsoft to update. After Microsoft checked for updates a message appeared which said something like 'Microsoft cannot display this page.' I went back and tried again with .net v4.0, this time Zone Alarm detected something 'fishy' about the file i.e. red. I tried again and this time Zone Alarm verified that the file was OK after an advanced check. I then tried .net v4.0 once more. This time it fully installed. When I closed all the pages I noticed that the Seagate installation window was there. So I clicked install and Seagate seemed to install OK.
    I ran Seagate and a window with the message 'SCSI - Scanning for support drives. Please wait.......' appeared. I waited for over two hours and there was no change. I clicked on my Taskbar (after 2 hours and 10 minutes) and then task manager and the window was empty. It looked as though nothing was running. It seemed that Seagate had froze or was locked or something. I clicked Start - Turn off Computer and was about to click restart when I noticed that Microsoft wanted to install updates and that if I clicked 'Turn off Computer' the updates would install before shutting down my computer. So I clicked on 'Turn of Computer' and the updates began to install. After 10 minutes I turned my computer on and after start-up I was met with a 'This Computer Has Recovered From A Serious Error' message.
    Anyway, did I allow Seagate enough time or not ?
     
  15. Robert the Bruce

    Robert the Bruce Thread Starter

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    I uninstalled SeaTools restarted my computer and re-installed SeaTools. I ran/opened the program at 5.25p.m, it's now 6 minutes passed 8 and still it says SCSI:Scanning for supported drives. Please wait......'
    Why do I get the feeling that this program isn't working properly ? Or is it ? Please help.
     
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