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Can't get rid of Adware

Discussion in 'Virus & Other Malware Removal' started by Robert the Bruce, May 2, 2012.

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  1. Robert the Bruce

    Robert the Bruce Thread Starter

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    Go to My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option.
    I think the above is actually the opposite of what I want. I'd rather, for example, hidden files/folders remain hidden and System Files/Folders are invisible.............I think. Which is the way they were to begin with...........I think.
     
  2. Glaswegian

    Glaswegian Malware Specialist

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    They are usually hidden - I thought you wanted them unhidden - apologies if I misunderstood.

    Anything else?
     
  3. Robert the Bruce

    Robert the Bruce Thread Starter

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    No, hidden. I don't like to see those hidden files and folders all over the place if I don't have to. :)
    What about this 1click downloader ? Can I uninstall it or should I keep it, what's it for ?
     
  4. Robert the Bruce

    Robert the Bruce Thread Starter

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    OK, can you recommend I download and install the following: Spyware Blaster
    Spyware Guard
    Spybot Search & Destroy
    Chrome or Firefox
    Comodo Personal Firewall or Zone Alarm
    DNT+
    Erune & Ntregopt
    ..........and if I download Chrome or Firefox will IE 8 be automatically uninstalled/deleted/removed ?
     
  5. Glaswegian

    Glaswegian Malware Specialist

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    Sorry - you've lost me there. To what are you referring? I don't think I mentioned this anywhere.
     
  6. Robert the Bruce

    Robert the Bruce Thread Starter

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    That's odd. It's there when I go to Add & Remove Programs. It's 0.2MB in size.
     
  7. Robert the Bruce

    Robert the Bruce Thread Starter

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  8. Robert the Bruce

    Robert the Bruce Thread Starter

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    Sorry, that wasn't meant to happen - the previous post. I tried to add the following to that post: Searched for DDS and Gmer, can't find either of them. Although there is a 'Security Check' icon on my Desktop, is that one of them and if so where is the other ?
    Also, I've read the info on MVPS Hosts File and I'm sorry but I simply don't understand any of it.
     
  9. Glaswegian

    Glaswegian Malware Specialist

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    Hu again

    You can simply delete Security Check. DDS and Gmer should also be on your desktop - perhaps check the Recycle Bin?

    You don't have to use the Hosts file although it is very useful. Not sure how I can help with that - the instructions for installation should be clear.
     
  10. Robert the Bruce

    Robert the Bruce Thread Starter

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    Nope, can't see/find DDS or Gmer anywhere. Disnae matter, maybe I'd already deleted them. It's not the installation of Hosts that's the worry, it's what it's for that I don't understand. And also the big black warning that I shouldn't download it if I have.............whatever it was, can't remember.
    So, anyway, do you think I should download the ones I mentioned on post #124 ?
    And what about this 1click download ?
     
  11. Glaswegian

    Glaswegian Malware Specialist

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    Remove the 1clickdownload via Add/Remove Programs.

    Have a look at this article I wrote and see if it explains the Hosts file more clearly.
     
  12. Robert the Bruce

    Robert the Bruce Thread Starter

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    Just got back to the computer just now. Thanks, I'll read the piece you wrote and get back to you.
     
  13. Robert the Bruce

    Robert the Bruce Thread Starter

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    OK, I've just read your piece on Hosts File. I realise it's in layman's terms and I think I'm starting to understand it a wee bit. One thing though, you said earlier, 'Note - That if you use a company provided Hosts File you should not use MVPS Hosts File.' Does that mean (don't use MVPS) if you/me use a computer in the workplace or your work/employer has provided a computer to use ? If you get my meaning.
    Also, I asked earlier, won't MalwareBytes interfere with my computer (if I download and install it) on start-up, the way it did before and if NOT then what would be different this time ?
    Also, could you please look at posts 117, 118 and 124. I would be much obliged if you could answer those questions (if you haven't already and maybe I missed it) and then maybe we could put this one to bed, finally. :)
     
  14. Glaswegian

    Glaswegian Malware Specialist

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    Hi

    What were you trying to do in Post #117?

    I would install Spybot, Spywareguard, Firefox, ZoneAlarm and DNT+. I use ERUNT and NTREGOPT but they are not essential.

    For the Hosts file I meant that if your machine is regularly connected to a company network then the MVPS Hosts file would not be appropriate. Most companies have their own security set up and a custom Hosts file would likely interfere with that. If the machine actually belongs to a company then you would probably not have permission to install anything anyway.

    The best analogy I could think of was that the Hosts file is like a telephone directory - that's really all it is. A directory that your browser checks to find a website. If the site is not in your Hosts file then your browser talks to a server to get the address.

    I think I did mention earlier that any file held in quarantine, no matter which quarantine, is safe and cannot harm your system. Programmes that provide a quarantine also provide a method for clearing that quarantine if you so wish.

    See Post #120.
    MBAM should not damage your system. Cookiegal reported the False Positive to Malwarebytes and they have acknowledged this and confirmed it will be excluded from future database updates. This means that the file in question will not be removed next time you scan. I also mentioned IE in that post and why you cannot 'remove' it - just ignore it.

    Let me know if I missed anything.
     
  15. Robert the Bruce

    Robert the Bruce Thread Starter

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    Re post#117 - was a reference to post 101. I was pointing out the fact that I couldn't locate on my computer) what had been found on Microsoft Essentials - I couldn't find anything past 'Rowe' i.e. Local Settings. Hope that makes sense.
     
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