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can't get rid of search bar

Discussion in 'Virus & Other Malware Removal' started by prime time, Sep 2, 2004.

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  1. prime time

    prime time Thread Starter

    Joined:
    Sep 2, 2004
    Messages:
    3
    every time I open IE I get an unwanted search bar, that I think is placing unwanted sites in my favorites folder. I cannot find where to get rid of this. It appears in the tool bars under 'views' as checked with no name. I'm new to this site and am not sure how to post a log file.
    thanks for your help!
     
  2. FinestRanger

    FinestRanger

    Joined:
    Oct 13, 2003
    Messages:
    2,367
    Please go to this site and download HiJackThis by Merijn Bellekom:

    ***NOTE***Do not FIX anything without a log analyzer's guidance. MOST of what's listed is necessary for your computer to operate normally.

    HiJackThis download link

    Alternate download links:

    http://www.spychecker.com/program/hijackthis.html

    http://www.majorgeeks.com/download3155.html



    Under "Official Downloads" HiJackThis. It's the 2nd one down.

    Download and unzip to a permanent folder of your own creation.

    Open HiJackThis. Click "Scan". Then, in the lower left corner, click "Save Log".

    Save it to your permanent HiJackThis folder (or floppy disk if necessary).

    The log will open in Notepad. Click "Edit" then "Select All".

    Copy and paste the log back to this thread.
     
  3. prime time

    prime time Thread Starter

    Joined:
    Sep 2, 2004
    Messages:
    3
    Thank you! Here's the log:

    ____________________

    Logfile of HijackThis v1.98.2
    Scan saved at 10:53:18 PM, on 9/2/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\QuickTime\qttask.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\yagrof.exe
    C:\documents and settings\mike\local settings\temp\3.exe
    C:\documents and settings\mike\local settings\temp\Sxp4irs.exe
    C:\documents and settings\mike\local settings\temp\mMIAD.exe
    C:\DOCUME~1\Mike\LOCALS~1\Temp\II22.exe.exe
    C:\documents and settings\mike\local settings\temp\TcQ.exe
    C:\WINDOWS\System32\iexplore32.exe
    C:\PROGRA~1\AIM\aim.exe
    C:\WINDOWS\System32\dsssh.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Intel\ASF Agent\ASFAgent.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
    C:\WINDOWS\System32\IEHost.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Mike\Local Settings\Temporary Internet Files\Content.IE5\O9YJK1IJ\HijackThis[1].exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.searchtraffic.com/search.php3?l=protect1&term=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchtraffic.com/search.php3?l=protect1&term=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchtraffic.com/search.php3?l=protect1&term=
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pobox-dal.rightnow.com/exchange/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchtraffic.com/search.php3?l=protect1&term=
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchtraffic.com/search.php3?l=protect1&term=
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://pobox-dal.rightnow.com/exchange/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
    R3 - URLSearchHook: (no name) - _{1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
    R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
    O2 - BHO: (no name) - SOFTWARE - (no file)
    O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: ohb - {086CEFD5-A88D-4981-8915-D51F04360ED1} - C:\WINDOWS\System32\winhot32.dll
    O2 - BHO: (no name) - {432D8C41-8586-11D8-997D-00C026232EB9} - C:\WINDOWS\bvm202.dll (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Mike\Local Settings\Temp\FDsm.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
    O3 - Toolbar: HotSearchBar.com Bar - {8B224779-3B0E-4FEA-8AE1-B66C20DD840F} - C:\WINDOWS\System32\winhot32.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [cdvrkikhzjje] C:\WINDOWS\System32\yagrof.exe
    O4 - HKLM\..\Run: [3] C:\documents and settings\mike\local settings\temp\3.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
    O4 - HKLM\..\Run: [Sxp4irs] C:\documents and settings\mike\local settings\temp\Sxp4irs.exe
    O4 - HKLM\..\Run: [mMIAD] C:\documents and settings\mike\local settings\temp\mMIAD.exe
    O4 - HKLM\..\Run: [Media Services] C:\DOCUME~1\Mike\LOCALS~1\Temp\II22.exe.exe
    O4 - HKLM\..\Run: [TcQ] C:\documents and settings\mike\local settings\temp\TcQ.exe
    O4 - HKLM\..\Run: [UsbD] C:\WINDOWS\System32\iexplore32.exe
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Jot8RWMsX] dsssh.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
    O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - http://toolbar.isearch.com/general/drm.cab
    O16 - DPF: {30A11B90-89B1-4444-904E-81B7A2EFC44A} (RNTProcessManager Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTPM.cab
    O16 - DPF: {3299940E-C35F-4EEC-B4B9-58BE4348859D} (RNTEngine_601 Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTEngine_601.cab
    O16 - DPF: {561BD593-A306-4B53-9957-645ED1CA3500} (RNTSpell Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTSpell.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/109c8a9490aac71a4c05/netzip/RdxIE601.cab
    O16 - DPF: {592A3024-1958-4EB8-A5BE-C498BDC89493} (RNTMenu ) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTMenu.cab
    O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
    O16 - DPF: {707873C7-03BB-4F1A-95EC-4AAF1C3D463E} (WSpell ActiveX Spelling Checker) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/wspellam.cab
    O16 - DPF: {755CC1E8-C05A-4A98-8764-132DB2A0472C} (ColorPickerX Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/ColorPickerX.cab
    O16 - DPF: {8BA0253B-A7FA-4616-846E-635EEF3BB421} (RNTExprVldr Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTExprVldr_601.cab
    O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - https://cs5b.instantservice.com/jars/customerxsigned41.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcam.maunalani.com/AxisCamControl.ocx
    O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} (iiittt Class) - http://hotsearchbar.com/toolbar2/winhot32.cab
    O16 - DPF: {AA14C86B-DA22-4811-8186-BB496A299C5F} (Be Here TotalView Player ActiveX Control, Version 3.0) - http://www.spincam.com/360video/plugins/iVideoViewer3_0.cab
    O16 - DPF: {DFB9C481-AF76-4C31-802E-3AFB763CF94B} (RNTTree ActiveX Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTTree.cab
    O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
     
  4. FinestRanger

    FinestRanger

    Joined:
    Oct 13, 2003
    Messages:
    2,367
    Run CWShredder.

    CWShredder download link

    Under "Official Downloads" download "CWShredder".

    Unzip the program to a permanent folder of your choosing. Close ALL (except CWShredder ;) )browser windows and click "FIX".

    After it's done running click on "How do I prevent re-infection?" and, at a minimum, click on "Go Download the ByteVerifier patch on Microsoft.com"

    If you have problems running CWShredder, then get the SmartKiller removal tool on this page:

    http://www.spywareinfo.com/~merijn/downloads.html

    Re-start your computer.



    Download and save these freeware/donationware programs to a permanent folder. Remember to check for updates and run them weekly.

    ***NOTE***A new version of SpyBot's been released (v1.3...it's no longer in beta). If you have been using 1.2 you can install right over it. If you downloaded and used 1.3 beta it is suggested you remove it and reboot prior to installing.


    Ad-aware SE download

    Configure Ad-aware:

    First in the main window look in the bottom right corner and click on "Check for updates now." then click Connect and download the latest reference files.

    From the main window, click Start then under "Select a scan Mode select "Perform full system scan.

    Next deselect "Search for negligible risk entries.

    Click the "Next" button.

    When the scan is finished mark everything for removal and get delete the selections. (Right-click within the window and choose "Select All" from the drop down menu and click Next)

    Restart your computer.


    SpyBot Search and Destroy download

    I also highly recommend you install and update SpywareBlaster


    Tutorials:

    Ad-aware tutorial link

    SpyBot 1.3 tutorial link

    SpywareBlaster tutorial link



    Run Ad-aware and Spybot in Safe Mode.

    How to start your computer in Safe Mode


    Re-start your computer and post another HJT log in this thread.
     
  5. prime time

    prime time Thread Starter

    Joined:
    Sep 2, 2004
    Messages:
    3
    thank you! I will run with this tomorrow and see what happens...I really appreciate your help
     
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