can't get rid of search bar

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prime time

Thread Starter
Joined
Sep 2, 2004
Messages
3
every time I open IE I get an unwanted search bar, that I think is placing unwanted sites in my favorites folder. I cannot find where to get rid of this. It appears in the tool bars under 'views' as checked with no name. I'm new to this site and am not sure how to post a log file.
thanks for your help!
 
Joined
Oct 13, 2003
Messages
2,367
Please go to this site and download HiJackThis by Merijn Bellekom:

***NOTE***Do not FIX anything without a log analyzer's guidance. MOST of what's listed is necessary for your computer to operate normally.

HiJackThis download link

Alternate download links:

http://www.spychecker.com/program/hijackthis.html

http://www.majorgeeks.com/download3155.html



Under "Official Downloads" HiJackThis. It's the 2nd one down.

Download and unzip to a permanent folder of your own creation.

Open HiJackThis. Click "Scan". Then, in the lower left corner, click "Save Log".

Save it to your permanent HiJackThis folder (or floppy disk if necessary).

The log will open in Notepad. Click "Edit" then "Select All".

Copy and paste the log back to this thread.
 

prime time

Thread Starter
Joined
Sep 2, 2004
Messages
3
Thank you! Here's the log:

____________________

Logfile of HijackThis v1.98.2
Scan saved at 10:53:18 PM, on 9/2/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\DSentry.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\QuickTime\qttask.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\yagrof.exe
C:\documents and settings\mike\local settings\temp\3.exe
C:\documents and settings\mike\local settings\temp\Sxp4irs.exe
C:\documents and settings\mike\local settings\temp\mMIAD.exe
C:\DOCUME~1\Mike\LOCALS~1\Temp\II22.exe.exe
C:\documents and settings\mike\local settings\temp\TcQ.exe
C:\WINDOWS\System32\iexplore32.exe
C:\PROGRA~1\AIM\aim.exe
C:\WINDOWS\System32\dsssh.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\WINDOWS\System32\IEHost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Mike\Local Settings\Temporary Internet Files\Content.IE5\O9YJK1IJ\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.searchtraffic.com/search.php3?l=protect1&term=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchtraffic.com/search.php3?l=protect1&term=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchtraffic.com/search.php3?l=protect1&term=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://pobox-dal.rightnow.com/exchange/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchtraffic.com/search.php3?l=protect1&term=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchtraffic.com/search.php3?l=protect1&term=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://pobox-dal.rightnow.com/exchange/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/
R3 - URLSearchHook: (no name) - _{1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
R3 - URLSearchHook: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {0000607D-D204-42C7-8E46-216055BF9918} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ohb - {086CEFD5-A88D-4981-8915-D51F04360ED1} - C:\WINDOWS\System32\winhot32.dll
O2 - BHO: (no name) - {432D8C41-8586-11D8-997D-00C026232EB9} - C:\WINDOWS\bvm202.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Mike\Local Settings\Temp\FDsm.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O3 - Toolbar: HotSearchBar.com Bar - {8B224779-3B0E-4FEA-8AE1-B66C20DD840F} - C:\WINDOWS\System32\winhot32.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [cdvrkikhzjje] C:\WINDOWS\System32\yagrof.exe
O4 - HKLM\..\Run: [3] C:\documents and settings\mike\local settings\temp\3.exe
O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\System32\dp-him.exe
O4 - HKLM\..\Run: [Sxp4irs] C:\documents and settings\mike\local settings\temp\Sxp4irs.exe
O4 - HKLM\..\Run: [mMIAD] C:\documents and settings\mike\local settings\temp\mMIAD.exe
O4 - HKLM\..\Run: [Media Services] C:\DOCUME~1\Mike\LOCALS~1\Temp\II22.exe.exe
O4 - HKLM\..\Run: [TcQ] C:\documents and settings\mike\local settings\temp\TcQ.exe
O4 - HKLM\..\Run: [UsbD] C:\WINDOWS\System32\iexplore32.exe
O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Jot8RWMsX] dsssh.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - http://toolbar.isearch.com/general/drm.cab
O16 - DPF: {30A11B90-89B1-4444-904E-81B7A2EFC44A} (RNTProcessManager Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTPM.cab
O16 - DPF: {3299940E-C35F-4EEC-B4B9-58BE4348859D} (RNTEngine_601 Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTEngine_601.cab
O16 - DPF: {561BD593-A306-4B53-9957-645ED1CA3500} (RNTSpell Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTSpell.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/109c8a9490aac71a4c05/netzip/RdxIE601.cab
O16 - DPF: {592A3024-1958-4EB8-A5BE-C498BDC89493} (RNTMenu ) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTMenu.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers/pinstall/pinstall.cab
O16 - DPF: {707873C7-03BB-4F1A-95EC-4AAF1C3D463E} (WSpell ActiveX Spelling Checker) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/wspellam.cab
O16 - DPF: {755CC1E8-C05A-4A98-8764-132DB2A0472C} (ColorPickerX Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/ColorPickerX.cab
O16 - DPF: {8BA0253B-A7FA-4616-846E-635EEF3BB421} (RNTExprVldr Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTExprVldr_601.cab
O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - https://cs5b.instantservice.com/jars/customerxsigned41.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcam.maunalani.com/AxisCamControl.ocx
O16 - DPF: {99802379-7362-40E2-9D28-8A3B9AF880B7} (iiittt Class) - http://hotsearchbar.com/toolbar2/winhot32.cab
O16 - DPF: {AA14C86B-DA22-4811-8186-BB496A299C5F} (Be Here TotalView Player ActiveX Control, Version 3.0) - http://www.spincam.com/360video/plugins/iVideoViewer3_0.cab
O16 - DPF: {DFB9C481-AF76-4C31-802E-3AFB763CF94B} (RNTTree ActiveX Control) - http://wowcrm.rightnowdemo.com/rnt/rnw/activex/RNTTree.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
 
Joined
Oct 13, 2003
Messages
2,367
Run CWShredder.

CWShredder download link

Under "Official Downloads" download "CWShredder".

Unzip the program to a permanent folder of your choosing. Close ALL (except CWShredder ;) )browser windows and click "FIX".

After it's done running click on "How do I prevent re-infection?" and, at a minimum, click on "Go Download the ByteVerifier patch on Microsoft.com"

If you have problems running CWShredder, then get the SmartKiller removal tool on this page:

http://www.spywareinfo.com/~merijn/downloads.html

Re-start your computer.



Download and save these freeware/donationware programs to a permanent folder. Remember to check for updates and run them weekly.

***NOTE***A new version of SpyBot's been released (v1.3...it's no longer in beta). If you have been using 1.2 you can install right over it. If you downloaded and used 1.3 beta it is suggested you remove it and reboot prior to installing.


Ad-aware SE download

Configure Ad-aware:

First in the main window look in the bottom right corner and click on "Check for updates now." then click Connect and download the latest reference files.

From the main window, click Start then under "Select a scan Mode select "Perform full system scan.

Next deselect "Search for negligible risk entries.

Click the "Next" button.

When the scan is finished mark everything for removal and get delete the selections. (Right-click within the window and choose "Select All" from the drop down menu and click Next)

Restart your computer.


SpyBot Search and Destroy download

I also highly recommend you install and update SpywareBlaster


Tutorials:

Ad-aware tutorial link

SpyBot 1.3 tutorial link

SpywareBlaster tutorial link
http://www.bleepingcomputer.com/forums/index.php?showtutorial=49


Run Ad-aware and Spybot in Safe Mode.

How to start your computer in Safe Mode


Re-start your computer and post another HJT log in this thread.
 

prime time

Thread Starter
Joined
Sep 2, 2004
Messages
3
thank you! I will run with this tomorrow and see what happens...I really appreciate your help
 
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