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cant get rid of virus

Discussion in 'Virus & Other Malware Removal' started by DblTbl, Apr 19, 2004.

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  1. DblTbl

    DblTbl Thread Starter

    Joined:
    Apr 16, 2004
    Messages:
    32
    Hello...Im using windows 98...use avg as my anti virus
    it has detected a virus.....but it says it cannot be removed
    it call it "Downloader.small.5.d"......
    It is located in C:\\Windows\Downloaded Progam Files\UGO 20.exe
    I have gone over everything there....but I cannot find it.......must be hidden
    Help!!!!!!!
    I have hijack this....should i scan my system & send it in......or what?
    DblTbl
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,001
    First Name:
    Frank
    Yes. First, make sure you have the latest version of HijackThis(1.97.7), then scan your computer and post the log.

    Have you downloaded and installed AD-AWARE and SPYBOT - SEARCH & DESTROY and deleted all the "nasties" that they found?
     
  3. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Do post the HijackThis Scanlog as suggested. And in the meantime, go to Start > Run and enter command

    A DOS Window should open. At the command prompt carefully type and enter, including the quotes:

    del "C:\Windows\Downloaded Progam Files\UGO 20.exe"
     
  4. DblTbl

    DblTbl Thread Starter

    Joined:
    Apr 16, 2004
    Messages:
    32
    we use spybot on a regular basis , which we keep updated as well

    we apreciate all the help you can give with this in advance
    here is a copy of the hijack this scan log

    Logfile of HijackThis v1.97.7
    Scan saved at 12:30:22 AM, on 4/20/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISSERV.EXE
    C:\PROGRAM FILES\ROXIO\GOBACK\GBPOLL.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\PROGRAM FILES\MESSENGER PLUS! 2\MSGPLUS.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\NISUM.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\SYMPROXYSVC.EXE
    C:\WINDOWS\SYSTEM\DEVLDR16.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\IAMAPP.EXE
    C:\PROGRAM FILES\LOGITECH\MOUSEWARE\SYSTEM\EM_EXEC.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\WINDOWS\SYSTEM32\DRIVERS\KODAKCCS.EXE
    C:\WINDOWS\SYSTEM\USBMONIT.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE\OPWARE32.EXE
    C:\WINDOWS\SYSTEM\E_S10IC2.EXE
    C:\PROGRAM FILES\ROXIO\GOBACK\GBTRAY.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\NORTON INTERNET SECURITY\ATRACK.EXE
    C:\PROGRAM FILES\COMMON FILES\LOGITECH\WEBCOLCT\WEBCOLCT.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\DOWNLOADS\HIJACKTHIS-HIJACK THIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\Program Files\Copernic 2001 Pro\Search Bar.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.ca.msn.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\Program Files\Copernic 2001 Pro\Search Bar.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.ebay.ca"); (C:\Program Files\Netscape\Users\dtwamboldt\prefs.js)
    O1 - Hosts: 65.120.116.172 mini.aimster.com
    O1 - Hosts: 65.120.116.173 lite.aimster.com
    O1 - Hosts: 65.120.116.174 www.aimster.com
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\PROGRAM FILES\WS_FTP PRO\WSBHO2K0.DLL
    O2 - BHO: (no name) - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\WINDOWS\SPEECH\DRAGON\WEB_IE.DLL
    O2 - BHO: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O3 - Toolbar: (no name) - {8A05273A-2EA5-42DE-AA75-59EA7D9D50D7} - (no file)
    O3 - Toolbar: (no name) - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\LOGITECH\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
    O4 - HKLM\..\Run: [KodakCCS] C:\WINDOWS\System32\Drivers\KodakCCS.exe
    O4 - HKLM\..\Run: [USBMonit.exe] "C:\WINDOWS\SYSTEM\USBMonit.exe"
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
    O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\RunServices: [nisserv] C:\Program Files\Norton Internet Security\NISSERV.EXE
    O4 - HKLM\..\RunServices: [GoBack Polling Service] C:\Program Files\Roxio\GoBack\GBPoll.exe
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKLM\..\RunServices: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"
    O4 - HKCU\..\Run: [EPSON Stylus C40 Series] C:\WINDOWS\SYSTEM\E_S10IC2.EXE /A "C:\WINDOWS\SYSTEM\E_SF3A2.TMP"
    O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart
    O4 - HKLM\..\RunOnce: [RemoveMMJB] "C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe" -s "C:\Program Files\Norton SystemWorks\Norton CleanSweep\IM004625.CIL" C:\PROGRA~1\MUSICM~1\MUSICM~1\rundll32.exe C:\PROGRA~1\MUSICM~1\MUSICM~1\mminstall.dll,[email protected] C:\PROGRA~1\MUSICM~1\MUSICM~1\MMJB
    O4 - Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
    O4 - Startup: Epson Status Monitor 3 Environment Check 2.Lnk = C:\WINDOWS\SYSTEM\E_SRCV02.EXE
    O8 - Extra context menu item: &Add to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\WebMenuImg.htm
    O8 - Extra context menu item: Search Using Copernic - C:\Program Files\Copernic 2001 Pro\Search Extension.htm
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: ICQ (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Copernic (HKLM)
    O9 - Extra 'Tools' menuitem: Launch Copernic 2001 (HKLM)
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O12 - Plugin for .wav: C:\PROGRAM FILES\NETSCAPE\COMMUNICATOR\PROGRAM\PLUGINS\npaudio.dll
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security2.norton.com/SSC/SharedContent/sc/bin/cabsa.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {525A15D0-4938-11D4-94C7-0050DA20189B} (SnoopyCtrl Class) - http://www.ea.com/downloads/games/common/snoopy/iesnoopy.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37882.8042476852
    O16 - DPF: ChatSpace Full Java Client 4.0.0.300 - http://irc.everywherechat.com/ChatSpace/Java/cfs40300.cab
    O16 - DPF: ChatSpace Full Java Client 4.0.0.301 - http://irc.everywherechat.com/ChatSpace/Java/cfs40301.cab
    O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
    O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} (KX-HCM10 Control) - http://island.viewnetcam.com:81/cgi-bin/kxhcm10.ocx
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
     
  5. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Is the problem with the UGO 20.exe resolved?

    The Scanlog doesn't look too bad, I would just check and "fix" these for housecleaning purposes. I don't think the aimster urls are valid one way or another.

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    O1 - Hosts: 65.120.116.172 mini.aimster.com
    O1 - Hosts: 65.120.116.173 lite.aimster.com
    O1 - Hosts: 65.120.116.174 www.aimster.com

    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
    O3 - Toolbar: (no name) - {8A05273A-2EA5-42DE-AA75-59EA7D9D50D7} - (no file)
    O3 - Toolbar: (no name) - {57E69D5A-6539-4d7d-9637-775DE8A385B4} - (no file)
     
  6. DblTbl

    DblTbl Thread Starter

    Joined:
    Apr 16, 2004
    Messages:
    32
    A great big THANX for the way to get rid of UGO20.exe it worked great
     
  7. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
  8. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Depending on how much ram you have (and even if you have 512) I'd look at scaling back some of the 04 startup items. You have a lot of stuff loading each time Windows starts that you simply don't need to have running at all times.
     
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