1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Cant get Talk talk wireless connected

Discussion in 'Networking' started by thomas21, Nov 14, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. thomas21

    thomas21 Thread Starter

    Joined:
    Oct 24, 2007
    Messages:
    2
    Hi,

    I have recently installed Talk Talk on my laptop. I went through the instillation CD and it seemed to go OK. The laptop will connect if hard wired through the router but wont connect wirelessly. It doesn’t even detect a wireless connection. I have uninstalled and reinstalled it twice to make sure.

    I have detailed the error message I received from talk talk below.

    The laptop is a Toshiba personal computer Intel Celeron , 1.40GHZ, 1.40GHZ 480 M of RAM

    The router is a Huawei Wireless HG520

    These are the settings I received from talk talk when i rang.

    1. VCI - 38
    2. PTI - 0
    3. Connection type - PPPoA
    4. Encapsulation mode - VCMUX
    5. ADSL Modulation - Auto/G.DMT/ANSI/ T 1.413
    6.Modulation type - Auto/G.DMT
    7. Authentication - CHAP
    8. IP Address - automatic or dynamic
    9. Primary DNS - 62.24.199.13
    10. Secondary DNS 62.24.199.23

    I don’t know if these are the settings on my laptop coz I don’t know how to check them.


    The info below the line is what i got from Talk Talk help.
    ------------------------------------------------------------------


    This information was saved from TalkTalk Broadband on 14 November 2007 08:19:30.

    Gathering system information...

    Please wait...
    4 My network
    4.1 Computer name LAPTOP1
    4.2 DNS name LAPTOP1
    4.3 Domain LAPTOP1
    4.4 Workgroup -
    4.5 User name User
    4.6 DNS servers 192.168.2.10
    192.168.1.1
    4.7 TCPIP addresses 192.168.1.2
    4.8 Proxy configuration
    4.8.1 Proxy enabled false
    4.8.2 Proxy address -
    4.8.3 Proxy automatic configuration address -
    4.8.4 Bypass proxy for local addresses false
    4.8.5 Local addresses to bypass -
    4.10 Network adapter
    4.10.1.1 Networking device Atheros AR5005G Wireless Network Adapter - Packet Scheduler Miniport
    4.10.1.2 Type 6
    4.10.1.3 Cable status Disconnected
    4.10.1.4 DHCP enabled No
    4.10.1.5 IP addresses 0.0.0.0
    4.10.1.6 Autoconfiguration enabled Yes
    4.10.1.7 Subnet masks 0.0.0.0
    4.10.1.8 Default gateway -
    4.10.1.9 DNS servers 192.168.2.10
    4.10.1.10 WINS enabled No
    4.10.1.11 WINS servers 0.0.0.0
    0.0.0.0
    4.10.1.12 Broadcast address 255.255.255.255
    4.10.1.13 DHCP server 255.255.255.255
    4.10.1.14 Subnet 0.0.0.0
    4.10.1.15 MAC address 00-16-E3-24-A8-F4
    4.10.1.16 Service name {189EA682-8801-4B86-8588-79C16A2F8FA4}
    4.10.1.17 Title {189EA682-8801-4B86-8588-79C16A2F8FA4}
    4.10.1.18 Connection name Wireless Network Connection 2
    4.10.1.19 Connection status Disconnected
    4.10.1.20 SSID -
    4.10.1.21 BSSID -
    4.10.1.22 Authentication mode Open
    4.10.1.23 Encryption type Disabled
    4.10.1.24 Channel 1
    4.10.1.25 Signal strength No Signal
    4.10.1.26 Link speed 54 Mbit/s
    4.10.1.27 Supported rates 1,2,5.5,11,6,12,24,36 Mbit/s
    4.10.1.28 Infrastructure mode Infrastructure
    4.10.2.1 Networking device Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
    4.10.2.2 Type 6
    4.10.2.3 Cable status Connected
    4.10.2.4 DHCP enabled Yes
    4.10.2.5 IP addresses 192.168.1.2
    4.10.2.6 Autoconfiguration enabled Yes
    4.10.2.7 Subnet masks 255.255.255.0
    4.10.2.8 Default gateway 192.168.1.1
    4.10.2.9 DNS servers 192.168.1.1
    4.10.2.10 WINS enabled No
    4.10.2.11 WINS servers 0.0.0.0
    0.0.0.0
    4.10.2.12 Broadcast address 192.168.1.255
    4.10.2.13 DHCP server 192.168.1.1
    4.10.2.14 Subnet 192.168.1.0
    4.10.2.15 MAC address 00-16-36-3D-7B-A0
    4.10.2.16 Service name {D579D338-566E-48BC-8379-EBEA062404E5}
    4.10.2.17 Title {D579D338-566E-48BC-8379-EBEA062404E5}
    4.10.2.18 Connection name -
    4.10.2.19 Connection status Unknown
    4.10.2.20 SSID -
    4.10.2.21 BSSID -
    4.10.2.22 Authentication mode Unknown
    4.10.2.23 Encryption type Unknown
    4.10.2.24 Channel -
    4.10.2.25 Signal strength Excellent
    4.10.2.26 Link speed - Mbit/s
    4.10.2.27 Supported rates - Mbit/s
    4.10.2.28 Infrastructure mode Unknown
    4.11 Modem information
    4.11.1 Name -
    4.11.2 Code -
    4.11.3 Modem type -
    4.11.4 Connection type -
     
  2. kfpc

    kfpc

    Joined:
    Sep 18, 2007
    Messages:
    165
    Please do an IPconfig /all when you are trying to connect wirelessly and post here
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/651761