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Can't get to desktop

Discussion in 'Windows XP' started by rvccpa, Feb 13, 2007.

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  1. rvccpa

    rvccpa Thread Starter

    Joined:
    Apr 21, 2005
    Messages:
    35
    On my son's machine running Win XP Home, Internet Explorer was not working. He started using Firefox without any problems. Today, using Firefox, I downloaded and installed IE 7 hoping it would correct the problem. After it installed, it said to restart the machine. I did, and now I get an error message saying that explorer has an error and will not open. I can no longer even get to the desktop on that machine. Any ideas how to solve the problem?

    Can I make a bootup CD on my machine and use that to start his? We both have Compaq machines. If that can be done, what would I do next? Thanks in advance for any help that you can give me.
     
  2. norton850

    norton850

    Joined:
    Mar 8, 2004
    Messages:
    7,794
    Are you able to boot up into Safe Mode?
     
  3. Carey934

    Carey934

    Joined:
    Feb 13, 2007
    Messages:
    150
    Boot into safe mode and use System Restore.
     
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