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can't get to desktop

Discussion in 'Windows XP' started by jsmartinez, Jan 25, 2011.

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  1. jsmartinez

    jsmartinez Thread Starter

    Joined:
    Jan 24, 2011
    Messages:
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    Every time I try to start my PC it stops at the black and white page that displays the info about the main processor.
     
  2. surferdude2

    surferdude2

    Joined:
    Jul 6, 2010
    Messages:
    619
    jsmartinez,

    That could mean several things so I'll start with a basic one to try.

    Boot up and when it stalls, it should say on screen what key to press for entering the Setup routine. Press that key and it should open a screen where you can check to see that your PRIMARY HARD DRIVE is listed. Take note also of the date and time listed. To close that out, follow the directions given on screen. Normally it will be by pressing the F10 key. Exit without saving and report what you saw.
     
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