Can't get VNC to work

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

erocktroll

Thread Starter
Joined
Oct 5, 2003
Messages
47
Hi. I'm trying to set up to be able to use VNC to help my mom remotely. I can't get it to work. Here's the story:

With both computers in the same house, I can connect over the internal network without a problem. In addition, I can use her WAN IP to connect to her as well, as long as I am on the same network. However, once I'm on a different network, I get a connection time out message when I try to connect. In our normal environment, both of us are behind routers and firewalls. I've tried disabling both firewalls (Norton and Win XP) and this doesn't make a difference. I have configured port forwarding on both routers to direct port 5900 to the computers local IP. Is there a time out setting that I can change, or have I missed something else that would allow me to connect when I'm not on the same network?


Thanks!
Erin
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top