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Can't get VNC to work

Discussion in 'Networking' started by erocktroll, Jan 29, 2005.

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  1. erocktroll

    erocktroll Thread Starter

    Oct 5, 2003
    Hi. I'm trying to set up to be able to use VNC to help my mom remotely. I can't get it to work. Here's the story:

    With both computers in the same house, I can connect over the internal network without a problem. In addition, I can use her WAN IP to connect to her as well, as long as I am on the same network. However, once I'm on a different network, I get a connection time out message when I try to connect. In our normal environment, both of us are behind routers and firewalls. I've tried disabling both firewalls (Norton and Win XP) and this doesn't make a difference. I have configured port forwarding on both routers to direct port 5900 to the computers local IP. Is there a time out setting that I can change, or have I missed something else that would allow me to connect when I'm not on the same network?

  2. blin


    Aug 3, 2003
  3. coulterp


    Oct 20, 2003
    Have you tested using http://www.gotomyvnc.com/? There's a facility on there that will test if your ports are configured correctly.
  4. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    Slick page, I didn't know about that one. Thanks! :)
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