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Solved Can't get Windows Updates to work, please help

Discussion in 'Windows 7' started by larryh10000, May 10, 2018.

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  1. larryh10000

    larryh10000 Thread Starter

    Joined:
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    So sorry, I just noticed I posted this in the Windows 10 section instead of the Windows 7. Can you please move this post to the Windows 7 forum? Thanks!




    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 1
    RAM: 3002 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 4 Mb
    Hard Drives: C: 216 GB (164 GB Free); D: 16 GB (2 GB Free);
    Motherboard: Hewlett-Packard, 1605
    Antivirus: Norton Security, Enabled and Updated

    When trying to run Windows Update I get the following dialog box: "Update cannot currently check for updates, because the service is not running. You may need to restart your computer."

    Have restarted the computer but the same dialog box opens with the message above.

    Any thoughts on this? The computer works great otherwise, no error messages, boots-up fine, shuts-down fine no crashes or freezing - works perfect but I know I need to run the Windows updates.

    Sure hope some has some ideas.

    BTW, I could upgrade to Windows 10 but do you think the computer with these pretty iffy specs will handle it?

    So sorry, I just noticed I posted this in the Windows 10 section instead of the Windows 7. Can you please move this post to the Windows 7 forum? Thanks!
     
    Last edited: May 10, 2018
  2. lochlomonder

    lochlomonder

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    Go here to download and run the Windows Update Troubleshooter.
     
  3. larryh10000

    larryh10000 Thread Starter

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    This download will work with windows 7, right ?
     
  4. Paul23

    Paul23 Temporarily Banned

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    Paul
    Have you looked into "services" and checked if you have Windows update disabled?
     
  5. larryh10000

    larryh10000 Thread Starter

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    No, I have not looked into "services" - don't know how to do that
     
  6. larryh10000

    larryh10000 Thread Starter

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    All fixed - thanks
     
  7. lochlomonder

    lochlomonder

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    larry,

    For the sake of others who deal with this issue and need to know how to fix it, could you detail how you actually fixed it on the thread and then mark it "Solved", please?

    Thanks (y)
     
  8. larryh10000

    larryh10000 Thread Starter

    Joined:
    Oct 23, 2007
    Messages:
    873
    This fix was really easy to do by following this video:

    It worked perfectly.
     
  9. lochlomonder

    lochlomonder

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    Jul 24, 2015
    Messages:
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    Excellent! Glad it worked for you, larry, and thanks for posting additional information to help other users.
     
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