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Can't import contacts/calendar from .pst

Discussion in 'Business Applications' started by b4red, Jul 27, 2009.

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  1. b4red

    b4red Thread Starter

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    I've got Windows XP, newly installed Office 2007.

    Here's the history: I formerly had Outlook 2000, and my .pst went over the 2GB limit, so my Outlook stopped working. Did a patch that truncated the file below 2GB, tried to bring it back into Outlook, but it didn't work.

    We installed Outlook 2007, tried to bring back the >2GB .pst, but it appears to be corrupted (we assume--is it?), won't work. When we tried to bring back the truncated file, the first time (we replaced duplicates) it brings back email and over 8000 reminders (some are simply emails, others appeared to be contacts and calendar entries); the second time (we did allow duplicates) I got a few of my tasks back, but not all, and it didn't bring back reminders and does not populate contacts or calendars.

    One

    Any suggestions most appreciated!
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    You do have a BACKUP copy that you made just before you applied the patch?

    If so, try and import that copy into 2007.
     
  3. zbomb33

    zbomb33

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    Sounds like you may be SOL if you don't have a backup like Dave said. Essentially, you did corrupt the file by truncating it.
     
  4. b4red

    b4red Thread Starter

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    Thanks for your quick responses.

    The truncated file is a new file; the original 2+GB file still exists, but it doesn't seem to work. Some research we did indicated that going over the 2GB limit in Outlook 2000 was what corrupted it. Otherwise, it should be as simple as taking a file too big for an earlier version of Outlook and importing it to a later version that has bigger capacity.
     
  5. zbomb33

    zbomb33

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    What I've done in the past to get around this is to make another PST file in Outlook 2000. Then try to essentially split it in half. I noticed you said your outlook doesn't work at all right (the old outlook)? If it is that far gone, you may really be at a loss here. Hopefully someone else with more experience in 2000 will chime in, you can't be the first this has happened to.
     
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