cant install a printer [win xp]

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

mojo monkey

Thread Starter
Joined
Apr 5, 2004
Messages
1
Im having probs installing a hp deskjet 656c connected via usb.

It is connected correctly (and when i unplug and replug in the usb cable, windows makes a noise).

However using the win xp driver cd i got with it, it does not detect the printer on usb. I have also tried both usb ports.

Under "Printers and Faxes" in the control pannel, when i click on "Add a printer" a critical error pops up (though its titled "Printers"), saying "Operation could not be completed".

The same printer and usb cable worked on this pc 5 months back (i uninstalled it on this computer and used it on another running win 2k).
 

dustyjay

Jay
Joined
Jan 23, 2003
Messages
12,661
Try unplugging the printer and installing the drivers first. Then pugging the printer in. HP usually needs the drivers installed first.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Top