1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

can't install ati drivers. please help.

Discussion in 'Hardware' started by riggers67, Apr 5, 2010.

Thread Status:
Not open for further replies.
  1. riggers67

    riggers67 Thread Starter

    Joined:
    Aug 12, 2008
    Messages:
    5
    I am using Xp pro sp3. I recieved a blue scrren error ati2dvag is causing promblems. Xp's event viewer lead me to windows help which said Symbolic Name:
    IO_ERR_THREAD_STUCK_IN_DEVICE_DRIVER


    The driver %3 for the %2 device %1 got stuck in an infinite loop. This usually indicates a problem with the device itself or with the device driver programming the hardware incorrectly. Please check with your hardware device vendor for any driver updates.

    The explanation was an outdated video driver which directed me to http://www.ati.com/online/msoca. I followed the instructions carefully and found the right software and drivers for the graphics card. Which is radeon HD 2400? As required, I uninstalled the drivers which were causing the problem and the catalyst control centre before trying to install the new software and drivers. The error message I receive is. Driver Install: user must be a member of the Administrators group and that was from the Catalyst™ Install Manager Installation Report centre, I have tried to run it as admin with a password and still no joy. :( I have everything the installation needs but still I have this problem. I have read somewhere that M.S Network framework can cause similar problems but don’t know how? :confused: Any help would be appreciated. Now, if I roll back, reinstall or search for an updated driver in vid control (device manager) it says the driver I'm about to install has not passed it windows logo or something, As i say any help would be great :)





    T
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/914957

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice