Hi all.
I'm trying to reinstall Intel MB drivers on my HTPC computer, after a power breakdown at home:
The computer shutdown abruptly of course, and when I reopened it, I noticed that I can't use my USB keyboard or any other USb devices.
By checking Device Manager I saw that all USB devices had the yellow exclamation mark on them. Snapshot: http://screencast.com/t/GNoprlkg
Tried to reinstall my mb's chipset drivers but it wouldn't install. I get an error when it wants to install USB drivers. Weird stuff: http://screencast.com/t/xlJtkuV06
What would you suggest me to do before I waste two hours of my life to reinstall windows?
It would be very helpful to know the hardware I.D's that are missing drivers, 64 or 32 bit OS, and what version of windows. The error installing chipset drivers happens when it realizes that the version you're trying to install is older than the versions already installed. You don't need to install your motherboard drivers. We just need to know the info I stated, so you can find the right drivers and install them. You don't need to install drivers for things that already have a driver. Just the hardware drivers for the things that have yellow exclamations.
Click whatever has that yellow mark. Then right-click, select properties. Click details. Then under "property" select "hardware ID's." That is the info that will allow you to find the right drivers but you need to know your version of windows and if it's 32 or 64 bit.
If you can get online and have your windows update settings set so it updates hardware drivers too, you shouldn't have to find your hardware drivers manually, windows update will take care of it for you.
what is the make and full model of the Home Theatre computer please
if it has a PS2 socket connect a keyboard to that
Try on those devices right click and click uninstall then reboot
1. Specs:
CPU i7-3770T
MB: Intel BOXDH77DF/ mini-ITX DDR3-1600
2. The computer doesn't have a PS2 socket. Also, the problem is not that the keyboard doesn't work. It works on boot when I access the BIOS; Just not under Windows.
It would be very helpful to know the hardware I.D's that are missing drivers, 64 or 32 bit OS, and what version of windows. The error installing chipset drivers happens when it realizes that the version you're trying to install is older than the versions already installed. You don't need to install your motherboard drivers. We just need to know the info I stated, so you can find the right drivers and install them. You don't need to install drivers for things that already have a driver. Just the hardware drivers for the things that have yellow exclamations.
Click whatever has that yellow mark. Then right-click, select properties. Click details. Then under "property" select "hardware ID's." That is the info that will allow you to find the right drivers but you need to know your version of windows and if it's 32 or 64 bit.
Everything was fine before the computer was shut off unexpectedly. Windows can now find drivers, and I also downloaded the most recent version. But the problem is that it cannot finish the installation. Something got screwed with the files, probably.
* Automatic updates were on
* Windows is 8.1 build 6400 64bit
* I uninstalled the original drivers and now cannot install back the Chipset drivers. As indicated in my first post, the installation fails in the middle. These are the drivers I have now, with the details you asked for (unfortunately it's generic so I'm not sure what you can understand from it):
have you tried my suggestion of uninstalling the unknown devices and then rebooting
additionally after doing that if there is no difference on reboot
scroll on device manager to usb root hubs and uninstall each of those and then reboot
have you tried my suggestion of uninstalling the unknown devices and then rebooting
additionally after doing that if there is no difference on reboot
scroll on device manager to usb root hubs and uninstall each of those and then reboot
Thank you. I didn't realize this is what you suggested. Pardon me.
Yes, I did uninstall the drivers. Then I re-scanned for changes using the Device Manager, only to see the generic USB Devices listed, but still didn't work (had exclamation marks on them).
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