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Can't install IE6 Service Pack1

Discussion in 'Web & Email' started by Kepiano, Sep 11, 2002.

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  1. Kepiano

    Kepiano Thread Starter

    Joined:
    Sep 26, 2000
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    After an hour and 59 minutes of downloading.........I can't complete the installation. My OS is Win98. I have deleted all my temp files and internet temp files. I did a search for wininit.ini......don't have one. I have closed all running applications (except for systray and Explorer). I have rebooted numerous times. This is what I get:
    Setup was unable to install all the components. Please close all applications and try running setup again. (Did this numerous times.)
    I click on Help and get this:
    It appears you have the correct setup files, but the installation failed. Try closing down all other programs and try running Setup again. If that still does not work, contact MS Product Support Services for additional help.
    I went to Microsoft and looked around, but didn't find anything to help........I need some.
    Thanks
     
  2. Kepiano

    Kepiano Thread Starter

    Joined:
    Sep 26, 2000
    Messages:
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    Well, no miracle happened overnight. I will go to Microsoft and pose the problem to them. If I get it resolved, I will post back and let you all know what a dummy I am.
    Thanks.
     
  3. MsPCGenius

    MsPCGenius

    Joined:
    Apr 24, 2000
    Messages:
    763
    :) I know this one!!!!

    See MS Tech Note Q189679 and follow the instructions in #5. You will be renaming the following files in C:\Windows\System to *.OLD

    ADVPACK.DLL
    INSENG.DLL
    JOBEXEC.DLL
    URLMON.DLL
    WININET.DLL
    WINTRUST.DLL
    URL.DLL

    Do not be concerned if the file does not exist or you cannot rename it.
     
  4. Kepiano

    Kepiano Thread Starter

    Joined:
    Sep 26, 2000
    Messages:
    217
    Thank you for the reply. I was unable to get online support for this at microsoft and I didn't notice that Q in my search. I will go there now and will let you know what happens.
     
  5. Kepiano

    Kepiano Thread Starter

    Joined:
    Sep 26, 2000
    Messages:
    217
    It didn't help to rename those files to .old. The next section in the Q is editing the registry. This is for IE5 and I have IE6. I don't know if they are the same or not. I looked in the setup log for the service pack and there are 10 .cab failures. According to the article, it means these files are corrupt and I should delete them. If I do this, how do I get them back? (dumb question I know)
    Thanks
     
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