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Can't install Remote Desktop Activex Control

Discussion in 'Networking' started by Mulderator, Aug 12, 2009.

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  1. Mulderator

    Mulderator Thread Starter

    Feb 20, 1999
    Using Windows XP Pro and trying to access computer remotely but Windows tells me it need to install "Terminal Services ActiveX Client" but it won't let me install it. Tried this solution which worked on two other computers, but not this one:


    On the problem computer, there is no "Settings" Key -- when I navigate to "Ext" the only choice is "Stats" so the above solution isn't any good.

    This is also mentioned as a solution in that same link:

    Not sure what that second solution is telling me to do. I'm thinking maybe create that key and then delete it after running IE, but I don't know what suppossed to be in the key in the first place.

    Any ideas?

    BTW--when I go to Tools, Manage Add-Ons in IE, everything is enabled.
  2. Curly


    Apr 1, 2002
    I am having trouble following what you wrote. Can you explain your setup more plainly? Which OS is the server using? And the client?
    You are trying to setup remote access, right? What software are you using? How did you set it up? What exact steps did you follow?

    Have you enabled ActiveX on your browser? Have you added your remote access site to the Trusted Sites?

    And the first question to ask everyone who is having apparent problems with their operating system(s) but did not answer this: Have you applied all updates, including Microsoft and all related to installed hardware?
  3. wedor


    Nov 7, 1999
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