Can't install service pack1 on XP pro

Hi,

I'm trying to install service pack1 on XP pro, and I'm getting the following error: Service Pack Setup Error: The file c:\windows\system32\dllcache\dfrgntfs\.exe is open or in use by another application.

Close all other applications and click retry.

I don't have any other applications running, I disabled Norton Internet security, and I looked on windows task manager on processes but I don't see it any where, I also opened MSCONFIG and looked on start up, nothing there either... Can you help me please I need to download SP1

Thank you,

peque

 

see if this helps
http://www.microsoft.com/learning/books/itpro/feature/110602.asp
this one
http://people.cc.jyu.fi/~kky/atk/windows/winxp/sp1eng/readmesp.htm

 

Hi Dai,

Thanks for your reply, good info, but it doesn't really tell me any thing about the error..

Any other advise?

Thx

 

does norton defrag run on auto in the background.that seems to be what it is refering to

 

Download the full service pack; XP SP1a. Boot into safe mode and install it.

 

Actually it's not refering to Norton's version, of defrag which is speeddisk, The process for that is actually nopdb.exe, Dfrgntfs.exe is either windows default defragger or a defragger that took over as the default defragger, such as 0&0 Defrag or Executive Software Diskeeper. If you see the nopdb.exe then close it and try it. Also you can create a slipstreamed disk if you have XP and the full download refered to above and choose upgrade install. For more info on that

http://www.tacktech.com/display.cfm?ttid=295