Can't install service pack1 on XP pro

[peque]

Hi,

I'm trying to install service pack1 on XP pro, and I'm getting the following error: Service Pack Setup Error: The file c:\windows\system32\dllcache\dfrgntfs\.exe is open or in use by another application.

Close all other applications and click retry.

I don't have any other applications running, I disabled Norton Internet security, and I looked on windows task manager on processes but I don't see it any where, I also opened MSCONFIG and looked on start up, nothing there either... Can you help me please I need to download SP1

Thank you,

peque

 

[dai]

see if this helps
http://www.microsoft.com/learning/books/itpro/feature/110602.asp
this one
http://people.cc.jyu.fi/~kky/atk/windows/winxp/sp1eng/readmesp.htm

 

[peque]

Hi Dai,

Thanks for your reply, good info, but it doesn't really tell me any thing about the error..

Any other advise?

Thx

 

[dai]

does norton defrag run on auto in the background.that seems to be what it is refering to

 

[Lance1]

Download the full service pack; XP SP1a. Boot into safe mode and install it.

 

[PcGrafix]

Actually it's not refering to Norton's version, of defrag which is speeddisk, The process for that is actually nopdb.exe, Dfrgntfs.exe is either windows default defragger or a defragger that took over as the default defragger, such as 0&0 Defrag or Executive Software Diskeeper. If you see the nopdb.exe then close it and try it. Also you can create a slipstreamed disk if you have XP and the full download refered to above and choose upgrade install. For more info on that

http://www.tacktech.com/display.cfm?ttid=295