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can't install sp2 error is access denied

Discussion in 'Windows XP' started by vanguard587, Jul 7, 2005.

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  1. vanguard587

    vanguard587 Thread Starter

    Joined:
    Jul 7, 2005
    Messages:
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    hi, i can't seem to install sp2 on my computer, and after the wizard is inspecting my system configurations and whatnot, an error window pops up: access is denied.


    i did a complete cleanup of the system before i installed sp2, including a safe mode+ad aware, spybot, norton antivirus, and hijack this. i even did an online panda antivirus scan.

    actually i opened up the svcpack.log and here is a full description of the error:

    1186.906: DoInstallation:DoRegistryUpdates failed
    1201.156: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
    1201.156: DoInstallation: Failed to unregistering spuninst.exe for recovery.
    1201.218: Access is denied.
    153791.859: Message displayed to the user: Access is denied.
    153791.968: User Input: OK
    153792.750: Service Pack 2 installation did not complete.

    Windows XP has been partially updated and may not work properly.
    153804.375: Message displayed to the user: Service Pack 2 installation did not complete.


    can anyone diagnose what's preventing the installation?
     
  2. sy2

    sy2

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    Are you sure you're logged on as the Administrator?
     
  3. telecom69

    telecom69 Gone but never forgotten

    Joined:
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    Messages:
    9,807
    No offence intended but is this a legally installed and activated copy of XP that you are using ?
     
  4. vanguard587

    vanguard587 Thread Starter

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    Jul 7, 2005
    Messages:
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    yes, it was installed on my computer when i bought it.
     
  5. mike5532g

    mike5532g

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    Jun 11, 2004
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    2,312
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