Hi
I recently reset my Packard Bell tower to factory settings however during the reset my computer crashed leaving me with no operating system.
I installed my recovery disks and after a few failed attempts due to crashing Windows finally installed, however after a few day of use the computer failed completely and would not let me use any recovery options. It would only give me the option to repair which crashed at the same point every time or to start windows normally, this would cause the computer to blue screen then it would restart and say "could not find boot drive or drive is damaged".
Anyway I could only load the boot disk when my hard drive was disconnected, so I decided to buy a replacement, straight away the recovery disk loaded and installation was going well, once the computer had loaded all necessary files it started to install them, it got to 10% before the PC crashed and now I can't use my recovery disk's, it starts up and lets me select my language then instead of giving me the recovery options it displays this message:
"Please complete operating system set up process before doing system restore"
No matter how many times I try to re-install windows with recovery media it keeps going back to this message, I am at a loss how to get past this.
Apologies for the lengthy post but felt i should explain from the start the problems I have encountered.
I recently reset my Packard Bell tower to factory settings however during the reset my computer crashed leaving me with no operating system.
I installed my recovery disks and after a few failed attempts due to crashing Windows finally installed, however after a few day of use the computer failed completely and would not let me use any recovery options. It would only give me the option to repair which crashed at the same point every time or to start windows normally, this would cause the computer to blue screen then it would restart and say "could not find boot drive or drive is damaged".
Anyway I could only load the boot disk when my hard drive was disconnected, so I decided to buy a replacement, straight away the recovery disk loaded and installation was going well, once the computer had loaded all necessary files it started to install them, it got to 10% before the PC crashed and now I can't use my recovery disk's, it starts up and lets me select my language then instead of giving me the recovery options it displays this message:
"Please complete operating system set up process before doing system restore"
No matter how many times I try to re-install windows with recovery media it keeps going back to this message, I am at a loss how to get past this.
Apologies for the lengthy post but felt i should explain from the start the problems I have encountered.