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Can't install windows xp sp2

Discussion in 'Windows XP' started by DaFuZzMaStA, Sep 8, 2004.

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  1. DaFuZzMaStA

    DaFuZzMaStA Thread Starter

    Jul 4, 2004
    When I try to do it over windows update it just says "Failed!"
    When I download it and try to install it says:
    "The core system file (kernel) used to start this computer is not a Microsoft Windows file. The Service Pack will not be installed. For more information, see Knowledge Base article Q327101 at http://support.microsoft.com"
    I went to the article it didn't help..
    How do I fix this?
  2. Sephroth57


    Mar 19, 2002
    is there a reason youre trying to install SP 2?... you have read the threads telling all the horrible bugs and crashes its been causing right? :rolleyes:
  3. Dust Sailor

    Dust Sailor

    Mar 17, 2004
  4. John Sparkman

    John Sparkman

    Apr 4, 2001
    Do you have a program installed that changes the Windows XP boot up screen. If so, uninstall it, reboot your system and try the SP2 install again. If you don't have a modified bootup screen, then try this, Select Start > Run > and type in "sfc/ scannow" without the quotation marks. Make sure to put a space between the forward slash and "scannow". Have your Windows XP cd handy as it may ask for it.
    After the system file check is complete, restart your system and try the SP2 install again.

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