1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Can't log in to WindowsXP. HELP!!!!!!

Discussion in 'Windows XP' started by budderfli96, Jul 11, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. budderfli96

    budderfli96 Thread Starter

    Joined:
    Jul 11, 2007
    Messages:
    3
    When I am trying to log intoi WindowsXP I am getting an error message saying

    The Logon User Interface DLL
    C:\WINDOWS|system32\awgina.dll failed to load.

    Contact your system administrator to replace the DLL, or restore the original DLL.

    I do not have a restoration disk. What can I do??????

    Please help.
     
  2. ozrom1e

    ozrom1e

    Joined:
    May 15, 2006
    Messages:
    11,849
    Welcome to TSG....

    I would contact the manufacturer of the computer and order a recovery disk set as soon as possible, this way when you need it you will have it.

    The "Welcome to Windows" Logon Screen Does Not Appear When You Start the Computer
    http://support.microsoft.com/kb/817142
     
  3. budderfli96

    budderfli96 Thread Starter

    Joined:
    Jul 11, 2007
    Messages:
    3
    The Welcome to Windows does appear. It gives me the error message after that.

    Should I contact the manufacturer of the computer?
     
  4. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Do you have PCAnywhere installed? The normal user logon dll is msgina.dll.

    Log into Safe Mode and uninstall it. Follow the registry directions below to repair winlogon.

    If you want to keep it, change the winlogon registry key:

    1) Type regedit and press Enter. The Registry Editor starts.
    2) Locate and select the following key:
    3) HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon
    4) On the right side, right-click GinaDLL, and click Modify.
    5) Change the awgina.dll reference to msgina.dll and click OK.
    6) Exit the registry editor.
    7) Press Ctrl+Alt+Del and then click Shut down.
    8) Restart the computer in Normal mode.
     
  5. budderfli96

    budderfli96 Thread Starter

    Joined:
    Jul 11, 2007
    Messages:
    3
    It won't let me pass the welcome to Windows screen. I get the welcome screen then it goes black and the error message pops up. There is only the option to restart the computer. Same thing happens everytime I try to restart it.
     
  6. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    Even in Safe Mode? Try Ctrl+Alt+Del+Del at the login screen if you can't get by it in Safe Mode.
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Can't WindowsXP HELP
  1. BML
    Replies:
    6
    Views:
    693
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/594675

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice