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Can't Next with New Connection Wizard

Discussion in 'Networking' started by Rinascita, Feb 14, 2007.

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  1. Rinascita

    Rinascita Thread Starter

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    At the behest of a senior member, I am redirecting my question to this forum, so I'm not intentionally spamming. For posterity, though, here's a link to the other thread:

    Can't Next with New Connection Wizard

    The contents:

    I've searched on this issue up and down with no hint at all to a solution. Perhaps this community can help.

    I'm attempting to establish a VPN with my work's network, so I head on over to the New Connection Wizard in Windows XP Home.

    I click Next to get to the list of items I can connect to. All show up, none are dimmed, so I choose Connect to the network at my workplace and click Next, and nothing happens. The button depresses, sure, but I don't advance past this screen.

    This happens for all options, it so happens that the only one I'm concerned with at the moment is connecting to my workplace.

    I've been all through Micosoft's support forms, I've googled everything under the sun, and alas, nothing. Is there something I'm missing?

    I'm running Windows XP Home with SP2 and working appropriately, as I've said. Do you all need me to provide more information about my system?

    I'm able to get the connection working just fine on another computer with XP Professional, so I would be inclined to believe it's a platform discrepancy, but it just smacks of being some problem I don't know how to solve.

    Thanks for the help, everyone, should it be forthcoming!

    Things checked as per suggestions in previous thread:
    Disable the Firewall - Checked and not the source
    Active Internet Connection - Checked, as I'm writing now on the affected computer
     
  2. TerryNet

    TerryNet Moderator

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    First Name:
    Terry
    For the record and for future reference "move the thread" means to click on the red triangle in the upper right and ask a moderator to please move it. :)

    What firewall did you disable? Many times those 3rd party firewalls need to be completely uninstalled or properly configured to get them to stop blocking. I don't know if that's the problem here; just making a general statement.

    I don't know enough about VPNs to know whether the following is an issue. XP Pro can join (login to) a domain; XP Home cannot. So if "connecting to your work network" means to join a domain, that would be the difference.
     
  3. unbidden

    unbidden

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    Rinascita,

    I'm still looking into the problem. Just a few thoughts; if using a router and you have 2 nics (wireless + hardwired) even though only one is connected; maybe the Wizard is getting hung up on the inactive nic. Try disabling/removing one.

    The other thing that comes to mind is if using a wireless connection and you have software installed from the manufacturer of the wireless setup, it could be conflicting with XP's Wireless Zero Configuration feature. Try removing one of those two.

    Lastly, if using a router, have you tried bypassing the router and going directly to the modem?…. Just to see if it’s a router issue.
     
  4. Rinascita

    Rinascita Thread Starter

    Joined:
    Feb 14, 2007
    Messages:
    5
    Derp. Can I hide behind the excuse that I'm a virgin to the forums? :)

    The firewall that I disabled was the Windows Firewall. I didn't bother to go to the Router's firewall because I'm not receiving an error message or any form of prevention during an actual connection; I'm quite simply just inable to move to the page of the New Connection Wizard that allows you to choose a VPN or a dial-up connection.

    This seems less like a hardware issue and more like Windows hassling me for whatever reason. My justification is, I've only the one nic, it's onboard, so I'm not getting a conflicting wireless/wired hangup. Also, I am connected through a router, however, so are four other computers, 2 wired, 1 wireless. All are able to move to the next page of the New Connection Wizard by clicking Next.

    All are Windows XP Pro, running SP2. That's why my first reaction was that it was something conflicting with XP Home.

    The comment regarding Home being unable to VPN to a domain makes sense, but why allow for the Next button to be pushed, but not do anything? Typically options are just greyed out and the user isn't able to interact with them rather than allow them to continually press the button vainly, like a test rat.

    If any research scientists are making notes, I'm somewhere around 317 clicks of the Next button...

    Thanks for the help, folks, I appreciate the time and effort you're putting in.
     
  5. unbidden

    unbidden

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  6. Jedi_Master

    Jedi_Master

    Joined:
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    Howdy folks...

    Hmmm...

    Have you checked the Event Viewer for any errors?

    Also...Check these services to make sure none are disabled, and that they are able to Start...

    Network Connections
    Remote Access Auto Connection Manager
    Remote Access Connection Manager
    Remote Desktop Help Session Manager
    Telephony Service
     
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