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cant obtain new IP address while trying to repair

Discussion in 'Networking' started by mylastreckoning, Sep 27, 2008.

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  1. mylastreckoning

    mylastreckoning Thread Starter

    Joined:
    Dec 3, 2007
    Messages:
    15
    While connected to the internet after bringing up connection activitieswhere it says recieved packets its at 0 and when i try and repair the connection it says "Windows could not finish repairing the problem becuase the following action cannot be completed: Renewing your IP address" plz help asap need internet back up and running on my PC for school
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Please supply the following info, exact make and models of the equipment please.

    Name of your ISP (Internet Service Provider).
    Make and exact model of the broadband modem.
    Make and exact model and hardware version of the router (if a separate unit).
    Model numbers can usually be obtained from the label on the device.
    Connection type, wired or wireless.
    If wireless, encryption used, (none, WEP, WPA, or WPA2)
    Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
    The Internet Browser in use, IE, Firefox, Opera, etc.




    Please give an exact description of your problem symptoms, including the exact text of any error messages.



    • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
    • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
    • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
    • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




    On any affected computer, I'd also like to see this:

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    Type the following commands:

    PING 206.190.60.37

    PING yahoo.com

    NBTSTAT -n

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  3. mylastreckoning

    mylastreckoning Thread Starter

    Joined:
    Dec 3, 2007
    Messages:
    15
    I bought this computer from a friend, when I obtained it I needed to reboot the system. All the proper disks were provided for the motherboard. After the reboot I only used my wireless usb device for internet and there was no wep security, an open system. So my computer has all the default settings. I do have sp3 for xp installed.
     
  4. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    That's not exactly all the information I requested. ;)
     
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