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cant open an attachment

Discussion in 'Web & Email' started by Richard Gordon, May 15, 2002.

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  1. Richard Gordon

    Richard Gordon Thread Starter

    Joined:
    Sep 1, 2001
    Messages:
    108
    When I receive an attachment from a friend
    who is useing AOL high speed
    I cannot open it
    I use Outlook exp, Norton anti virus and Zone alarm.
    Thank You
     
  2. jbcalg

    jbcalg

    Joined:
    Oct 29, 2001
    Messages:
    2,056
    what type of file is it?, the last 3 letters when you click on it and get the open/save as option?

    what error message do you get when you try to open it?

    aol sometimes sends attachments as .zip files, requiring winzip or other compression/decompression program
     
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