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cant open any symantec related websites and lu1814 error

Discussion in 'Virus & Other Malware Removal' started by lovely0428, Apr 11, 2009.

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  1. lovely0428

    lovely0428 Thread Starter

    Apr 11, 2009
    i am using window xp. service pack 2

    All i have done is when i was updating symantec antivirus defination from net after updation i did not closed the windows properly. After that i have installed yahoo messenger and yahoo toolbar from net

    Problem no 1 .
    i cant open any site related to symantec. All i am getting message is "Page cannot be displayed". All the other sites are opening perfectly.

    Problem no 2

    i cant update virus defination files using liveupdate. I am getting error "lu1814: cannot retrieve update list".

    i uninstall the symantec anitvirus and loaded again but no results. i Checked the entries in c:\windows\system32\drivers\etc\host, but did not find any entry related to www.symantec.com.

    i did not installed any firewall and my windows firewall is also off
    checked all the settings in explorer 6 every thing is working correct expect for above 2 problems.
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