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Can't open file using Excel 2007 shortcut

Discussion in 'Business Applications' started by thinkquick, Jan 22, 2013.

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  1. thinkquick

    thinkquick Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Business, Service Pack 2, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T7800 @ 2.60GHz, x64 Family 6 Model 15 Stepping 11
    Processor Count: 2
    RAM: 3581 Mb
    Graphics Card: NVIDIA Quadro FX 1600M, 256 Mb
    Hard Drives: C: Total - 112352 MB, Free - 46118 MB; D: Total - 2047 MB, Free - 1384 MB;
    Motherboard: Dell Inc., 0JM680
    Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled

    My antivirus is not PC Cleaner Pro. I decided not to purchase. I have Norton 360.

    I have had icons on the desktop pointing to Excel 2007 inventory files. Now I get a message "Windows cannot find ....... .xls. Make sure you type the name correctly.."
    I can go into Excel 2007 and open it so I know the file is there but I can't get the shortcut to work.
     
  2. draceplace

    draceplace

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    Messages:
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    Welcome to TSG Elizebeth!

    You've got a couple of options.
    1. Right click on the short cut, go to properties and verify the target path is correct, if not change it.
    2. Go to the desired document in file explorer, right click, go to send to then desktop and make a new short cut, delete the one that doesn't work.
     
  3. thinkquick

    thinkquick Thread Starter

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    I have tried recreating the shortcuts. I have tried shortening the file name by creating the file folder higher up in the heirarchy. I also cannot access it the file directory so it makes sense the shortcut won't work. Only way to get to it is through Excel 2007 itself.
     
  4. draceplace

    draceplace

    Joined:
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    Are you working on a network? Sounds like a permissions issue.
     
  5. thinkquick

    thinkquick Thread Starter

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    Hi,
    Yes I have a LAN here at the house with 2 laptops on it. But the Excel file is locsated on the laptop I am having the problem with. Also this happens with Word documents, they cannot be shortcutted onto the desktop either. Same error message appears.
    Elizabeth
     
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