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can't open one website

Discussion in 'Web & Email' started by ls6pilot, Feb 23, 2013.

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  1. ls6pilot

    ls6pilot Thread Starter

    Feb 23, 2013
    Thanks in advance for your help.

    There is one website i cannot open. tried diiferent computers (same router). one wired one wireless

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Owner>tracert www.schwab.com

    Tracing route to www.schwab.com []
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms rnxn4ps.rnxn4ps []
    2 9 ms 7 ms 7 ms
    3 9 ms 7 ms 7 ms
    4 7 ms 7 ms 8 ms
    5 20 ms 19 ms 19 ms
    6 65 ms 76 ms 63 ms cr1.attga.ip.att.net []
    7 62 ms 63 ms 64 ms cr2.dlstx.ip.att.net []
    8 62 ms 87 ms 72 ms cr1.dlstx.ip.att.net []
    9 64 ms 66 ms 63 ms cr1.phmaz.ip.att.net []
    10 58 ms 61 ms 57 ms gar3.phmaz.ip.att.net []
    11 reports: Destination net unreachable.

    Trace complete.


    Appreciate any help
  2. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    I get instead of

    That may be simply because we are in different locations, or it may mean that whatever DNS server you are using is having a problem. Try using a public DNS server.
  3. ls6pilot

    ls6pilot Thread Starter

    Feb 23, 2013
    I think that may be the uk address. tried the google dns with no improvement. any other ideas
  4. Phantom010

    Phantom010 Trusted Advisor

    Mar 9, 2009
    That's a secure site. Having trouble with any other secure sites?

    Not being able to connect to a certain website means your external IP address is blocked in some way.

    Typing your address in the following Web proxy should let you access the site:


    You could try turning your modem off and on again, and it might give you a new IP address. However, in many cases, it will need to be shut down a lot longer than that, like overnight.

    A complete power cycle can also be tried:

    How to Power Cycle

    Do you have a static or dynamic IP address?
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