Can't open Outlook 2003 in Vista Home Premium

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tmparent

Thread Starter
Joined
Oct 19, 2012
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3
I get this message..cannot start microsoft office outlook. unable to open the outlook window. the set of folders could not be opened. the server is not available. contact your administrator if this condition persists. Any suggestions greatly appreciated!

My OS info:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3934 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1839 Mb
Hard Drives: C: Total - 294823 MB, Free - 161113 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,733
It sounds like the email server for your internet service provider(ISP) may temporarily be down.

Are you able to go on-line and load webpages?

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Go to Control Panel - Programs And Features.

Select the Microsoft Office 2003 entry in the list, then click "Change".

Select the repair option.

Note: If you've deleted the Office installation files from your computer, you'll probably be asked to insert the Office disc.

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tmparent

Thread Starter
Joined
Oct 19, 2012
Messages
3
Yes I can go online and do anything else. I can get my email from charter website, but I cant even open outlook to view saved messages.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,733
Have you attempted the repair option that I suggested?

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flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
81,733
I'm not there to see how you have Microsoft Office Outlook 2003 set up and configured, so you probably need some "hands on" help by someone who's computer-knowledgeable.

I use Outlook 2003 with Windows XP and Vista and 7 for sending and receiving email, and it works just fine for me.

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