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can't open programs from desk top, win photo viewer not functional

Discussion in 'Windows 7' started by littlebirdie43, Feb 3, 2013.

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  1. littlebirdie43

    littlebirdie43 Thread Starter

    Feb 3, 2013
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 7 Professional, Service Pack 1, 32 bit
    Processor: Intel(R) Atom(TM) CPU N455 @ 1.66GHz, x64 Family 6 Model 28 Stepping 10
    Processor Count: 2
    RAM: 1013 Mb
    Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
    Hard Drives: C: Total - 229003 MB, Free - 186856 MB;
    Motherboard: TOSHIBA, NPVAA DDR3
    Antivirus: Microsoft Security Essentials, Updated and Enabled

    When I try to open a program from the desktop, which has generic icons all the same picture, I get the following dialog box from Toshiba, win photo viewer can't open this picture because, either photo viewer doesn't recognize the file format or I don't have the latest updates to photo viewer. This somehow prevents any program from opening.

    I have tried all the fixes suggested on the internet, nothing works.

    I tried to load some pictures from a Canon Digital camera ( G1 ), which might have caused the problem, but I'm not sure. It looks like from all the blogs , a lot of users have this problem. Please HELP!
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