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Can't open some email attachments even after downloading file conversion utility

Discussion in 'Windows XP' started by zzat, Dec 23, 2010.

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  1. zzat

    zzat Thread Starter

    Dec 23, 2010
    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Celeron(R) CPU 2.00GHz, x86 Family 15 Model 2 Stepping 7
    Processor Count: 1
    RAM: 446 Mb
    Graphics Card: VIA/S3G UniChrome Pro IGP, 64 Mb
    Hard Drives: C: Total - 114463 MB, Free - 106281 MB;
    Motherboard: , P4M800CE-8237, ,
    Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

    Help - I have problems with certain attachments on YahooMail. I was told that this was because they were sent from a Windows 7/MS Word version (more modern than XP) and that downloading a file conversion from Microsoft would enable me to open them all. Not so! I downloaded the sucker (the vile conversion -file version 12.0.6500.5000), but when I attempt to open the attachment, it only then gives the option to save, and after I save it to desktop, for example, it still won't open - just says do I want to save it again? Anyone else have experience with this problem?
  2. RaytheBear


    Sep 13, 2010
    I know this sounds like a "Weird" response but this sometimes works:
    A friend of mine had a similar problem with his XP and he couldn't save pics. sent to him by someone with Win7, so I told him to:

    Try forwarding the Email in question to Yourself and then the one you receive from yourself should or could work.
  3. Saga Lout

    Saga Lout

    Sep 15, 2004

    Downloading the file conversion utility isn't enough - it has to be installed before it can open a file of type DOCX or other Office 2007/10 files. You might need to go into Control Panel>Folder Options>File Associations to persuade XP that those new filename extensions are allowed.

    Which filename extensions are you troubled by?
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