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Can't open some email attachments even after downloading file conversion utility

Discussion in 'Windows XP' started by zzat, Dec 23, 2010.

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  1. zzat

    zzat Thread Starter

    Joined:
    Dec 23, 2010
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Celeron(R) CPU 2.00GHz, x86 Family 15 Model 2 Stepping 7
    Processor Count: 1
    RAM: 446 Mb
    Graphics Card: VIA/S3G UniChrome Pro IGP, 64 Mb
    Hard Drives: C: Total - 114463 MB, Free - 106281 MB;
    Motherboard: , P4M800CE-8237, ,
    Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

    Help - I have problems with certain attachments on YahooMail. I was told that this was because they were sent from a Windows 7/MS Word version (more modern than XP) and that downloading a file conversion from Microsoft would enable me to open them all. Not so! I downloaded the sucker (the vile conversion -file version 12.0.6500.5000), but when I attempt to open the attachment, it only then gives the option to save, and after I save it to desktop, for example, it still won't open - just says do I want to save it again? Anyone else have experience with this problem?
     
  2. RaytheBear

    RaytheBear

    Joined:
    Sep 13, 2010
    Messages:
    628
    I know this sounds like a "Weird" response but this sometimes works:
    A friend of mine had a similar problem with his XP and he couldn't save pics. sent to him by someone with Win7, so I told him to:

    Try forwarding the Email in question to Yourself and then the one you receive from yourself should or could work.
     
  3. Saga Lout

    Saga Lout

    Joined:
    Sep 15, 2004
    Messages:
    3,791

    Downloading the file conversion utility isn't enough - it has to be installed before it can open a file of type DOCX or other Office 2007/10 files. You might need to go into Control Panel>Folder Options>File Associations to persuade XP that those new filename extensions are allowed.

    Which filename extensions are you troubled by?
     
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