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Can't Print Excel Files (Excel 2010)

Discussion in 'Hardware' started by Robsy128, Apr 9, 2013.

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  1. Robsy128

    Robsy128 Thread Starter

    Joined:
    Jan 11, 2013
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    Hey all,

    I'm having an issue with the Xerox Workcentre 7120 and Excel 2010. I simply cannot print Excel files whatsoever. It tells me that the document has been sent to the printer, yet two minutes later it tells me that the print job has failed - no reason given, it just says in the Completed Jobs tab that it was cancelled. When looking at the Completed Jobs tab on the printer itself, it tells me that it was "Completed-Error" - basically meaning that nothing happened. I'm running Windows 7 64-bit.

    I've tried many fixes, including restarting the PC, restarting the printer, restarting the print spooler, reinstalling Office 2010 completely, installing another driver for the printer, running a repair on Microsoft Office 2010, reinstalling the printer completely (it's a network printer) and dancing around the PC in complete frustration whilst chanting (the last one helps a lot, strangely enough).

    The weirdest thing is that it's just an issue with Excel - Word, Office and other Office programs print fine with this specific printer. Does anyone have any suggestions? I've tried printing to another printer in another part of the office, and that works perfectly fine. It's just a hassle having to go through multiple doors and parts of the office to retrieve a simple document.
     
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