Can't print word docs

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Dougj

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Joined
Sep 17, 2002
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337
I have a wierd problem and I think I may have read about this in the past on this forum.

I have windows 2000 on my laptop with word 2002. I can create word documents with no problem. I can open and print ( local printer ) any word document that I recieve from someone else. If however I creat a word document and then try to print it myself I cannot get it to print.

Any ideas??
 
Joined
Aug 17, 2003
Messages
17,584
Make sure that you have a printer selected at the time.

Its also possible that a corrupted Normal.dot file can cause this, and any document that you create will use this as a template.

Find and delete any instances of Normal.dot (you must have at least 1, if you cannot find any then its more to do with the search preferences, as it may be a hidden or system file)

Word will create a new file when it first runs.

It may not fix any older documents you have created but copying and pasting the contents to a new document may help after deleting Normal.dot
 

Dougj

Thread Starter
Joined
Sep 17, 2002
Messages
337
I will give this a try in a couple days when I get some time. Appreciate your help and will let you know.
 
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