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Can't purge print queue

Discussion in 'Hardware' started by jmerokx, Dec 10, 2004.

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  1. jmerokx

    jmerokx Thread Starter

    Joined:
    Dec 8, 2004
    Messages:
    39
    I have a HP Deskjet 6127 on a network. A use, cmhill, sent print jobs this morning that all printed fine. The last job she sent, poster, will not clear from the queue so now no one else can print. I've tried purging the queue, restarting the printer, forcing a paper feed, changing the priority - everything I can think of.

    Any help?
     
  2. SacsTC

    SacsTC

    Joined:
    Dec 30, 2003
    Messages:
    1,647
    Stop and restart Print Spooler in Manage>Services. That should handle it.
     
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