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Can't reach desktop

Discussion in 'Windows 8' started by bradpark22, Oct 18, 2014.

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  1. bradpark22

    bradpark22 Thread Starter

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    I have a PC that was working fine 3 weeks ago and havent used it since. I turned it on the other day to use it. It booted up, got to the 4 blue boxes for windows and expected to load my desktop but it didnt. I tried using gparted live and then install windows 8 again, saw the 4 blue boxes again and loaded devices and then no desktop again. What could be causing this?

    I tried using 2 different HD's. 2 different dvd players, 1 integrated video card and 1 I installed. I have tried windows 8 and 8.1 but cant seem to get to my desktop. Can someone plz help.

    thx
     
  2. dustyjay

    dustyjay

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    First Name:
    Jay
    Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard.
     
  3. bradpark22

    bradpark22 Thread Starter

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    If I could get to my desktop I would run software that would give me that info but I can't. Any other ideas?

    thx
     
  4. dustyjay

    dustyjay

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    Is this a desktop or a laptop? If a desktop that was custom made you could open it up and read some of the information off the motherboard and the side of the power supply. If it is a laptop then the complete manufacturer and model number will suffice.
     
  5. bradpark22

    bradpark22 Thread Starter

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    Used gparted to delete and add a partition for win 7. Everything loaded fine. Rebooted win 7 and could not get onto my desktop. For the heck of it i loaded pc into safe mode with internet access and it worked fine.

    Why is safe mode I can reach my desktop but not in normal mode. Any ideas?

    thx
     
  6. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    On what 7 or 8 or is it the same on both and it is dual boot
     
  7. bradpark22

    bradpark22 Thread Starter

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    Hope this helps !!!!!! From Belarc

    Belarc Advisor
    The license associated with the Belarc Advisor product allows for free personal use only. Use on computers in a corporate, educational, military or government installation is prohibited. See the license agreement for details. The information on this page was created locally on your computer by the Belarc Advisor. Your computer profile was not sent to a web server. Click here for more info.

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    Unknown
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    Computer Profile Summary
    Computer Name: test-pc-PC (in WORKGROUP)
    Profile Date: Sunday, October 19, 2014 5:31:46 PM
    Advisor Version: 8.4
    Windows Logon: test-pc

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    Operating System System Model
    Windows 7 Ultimate (build 7600)
    Install Language: English (United States)
    System Locale: English (United States)
    Installed: 10/19/2014 4:56:58 PM
    Boot Mode: BIOS (Secure Boot not supported) Enclosure Type: Desktop
    Processor a Main Circuit Board b
    3.00 gigahertz Intel Pentium 4
    16 kilobyte primary memory cache
    2048 kilobyte secondary memory cache
    64-bit ready
    Hyper-threaded (2 total) Board: Intel Corporation D945GTP AAC97837-301
    Serial Number: LATP61615230
    Bus Clock: 200 megahertz
    BIOS: Intel Corp. NT94510J.86A.4119.2009.0113.1807 01/13/2009
    Drives Memory Modules c,d
    133.11 Gigabytes Usable Hard Drive Capacity
    123.19 Gigabytes Hard Drive Free Space

    hp DVD A DH16ABLH ATA Device [Optical drive]
    3.5" format removeable media [Floppy drive]

    ST3500413AS [Hard drive] (500.11 GB) -- drive 0, s/n Z2AKTLND, rev HP64, SMART Status: Healthy 2048 Megabytes Usable Installed Memory

    Slot 'J6H1' is Empty
    Slot 'J6H2' has 1024 MB (serial number 0xFFFFFFFF)
    Slot 'J6J1' is Empty
    Slot 'J6J2' has 1024 MB (serial number 0xFFFFFFFF)
    Local Drive Volumes


    c: (NTFS on drive 0) 133.11 GB 123.19 GB free
    Network Drives
    None discovered
    Users (mouse over user name for details) Printers
    local user accounts last logon
    test-pc 10/19/2014 5:21:01 PM (admin)
    local system accounts
    Administrator 7/14/2009 12:53:58 AM (admin)
    Guest never
    HomeGroupUser$ never

    DISABLED Marks a disabled account; LOCKED OUT Marks a locked account
    None discovered
    Controllers Display
    Standard floppy disk controller
    ATA Channel 0 [Controller] (2x)
    ATA Channel 1 [Controller]
    ATA Channel 2 [Controller]
    ATA Channel 3 [Controller]
    Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
    Standard AHCI 1.0 Serial ATA Controller ATI Radeon HD 5450 [Display adapter]
    Bus Adapters Multimedia
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC High Definition Audio Device (2x)
    Virus Protection [Back to Top] Group Policies
    No details available None discovered
    Communications Other Devices
    Agere Systems PCI-SV92PP Soft Modem


    ? Intel(R) PRO/1000 PM Network Connection
    primary Auto IP Address: 192.168.1.3 / 24
    Gateway: 192.168.1.1
    Dhcp Server: 192.168.1.1
    Physical Address: 00:16:76:5A:ED:DD
    Connection Speed: 100 Mbps
    Microsoft ISATAP Adapter
    Teredo Tunneling Pseudo-Interface

    Networking Dns Server: 192.168.1.1
    Texas Instruments 1394 OHCI Compliant Host Controller
    HID-compliant consumer control device
    HID-compliant device
    USB Input Device (3x)
    HID Keyboard Device
    HID-compliant mouse
    Trusted Platform Module 1.2
    Generic USB Hub
    USB Composite Device
    USB Root Hub (5x)
    Generic volume shadow copy
    USB Storage Use in past 30 Days (mouse over last used for details) Hosted Virtual Machines (mouse over name for details)
    Last Used
    Verbatim STORE N GO, s/n 3F19D71744AF4FCC, rev 1.00 10/19/2014 4:57:59 PM*

    * Possibly used again before the reboot following this time.
    None discovered

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    Network Map (mouse over IP address for physical address) [Back to Top]
    IP Device Type Device Details Device Roles
    192.168.1.1 Router Wireless_broadband_router,
    wireless_broadband_router.home DHCP Server, Gateway, Domain Name Server, Web Server
    192.168.1.2 New-host,
    new-host.home
    192.168.1.3 Windows 7 Workstation Test-pc-pc (in WORKGROUP),
    test-pc-pc.home
    192.168.1.4 Windows Workstation Windows-8-1-pro (in WORKGROUP),
    windows-8-1-pro.home Samba Server, Browse Master
    192.168.1.100 Network Device Ip-stb1,
    ip-stb1.home, Arris Motorola
    192.168.1.101 Network Device Ip-stb3,
    ip-stb3.home, Arris Motorola
    192.168.1.102 Network Device Ip-stb2,
    ip-stb2.home, Arris Motorola


    thx
     
  8. bradpark22

    bradpark22 Thread Starter

    Joined:
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    No dual boots on this PC.
     
  9. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    I am totally confused the computer is running 7 Ultimate


    So are you saying it failed to load but you then tried to install 8
    tried using gparted live and then install windows 8 again, saw the 4 blue boxes again and loaded devices and then no desktop again. What could be causing this?


    but this did not work so you then went back to 7
     
  10. bradpark22

    bradpark22 Thread Starter

    Joined:
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    It loaded 8 and 8.1 1 fine but after rebooting I could not get to the desktop after seeing those 4 blow boxes. yes, what is causing this?

    I figured I would try win 7 ult. It installed fine but after rebooting it didnt make it to my desktop. I figured what the heck and try going into safe mode with networking to see if it would work and it did.

    Understand now?

    thx
     
  11. bradpark22

    bradpark22 Thread Starter

    Joined:
    Jun 11, 2011
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    Here are some event viewer errors to help all with my issue.

    thx
     

    Attached Files:

  12. bradpark22

    bradpark22 Thread Starter

    Joined:
    Jun 11, 2011
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    Guys, Today I can't even get this PC to post. Has she qjuit or is there something else I can try?

    thx
     
    Last edited by a moderator: Jul 2, 2015
  13. bradpark22

    bradpark22 Thread Starter

    Joined:
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    ok, Left integrated VGA cable hooked up to PC and monitor. Plugged in power cable to PC and turned it on. Same with monitor.

    Saw intel screen havent seen earlier today, noticed PC counting 94,ba,fa,5a,e9, 0 ,5b (might of missed some. Next I saw
    1. Initializing and establishing link
    2. PXE-E61 media test failure
    3. PXE - M0F exiting intel boot agent.

    no bootable device - insert boot disk & press any key.

    What does this mean and what do I need to do next plz? Can I get some help plz guys?

    thx
     
  14. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    It means you are trying to boot from a network device
    So either the boot order is incorrect and does not include the HDD or if 7 is installed UEFI which it could be if it is a 64 bit OS you are not booting from Windows boot manager which is the FAT partition that UEFI boots from on a GPT hard drive


    Therefore that means that either it is as above or the boot is not seeing the correct boot partition to load windows be that the MBR if not installed UEFI or the Windows boot manager FAT partition if installed UEFI


    I would suspect either the install was defective or the original HDD was not defective in itself and it is the controller = a motherboard fault or a slight chance of a PSU fault
     
  15. bradpark22

    bradpark22 Thread Starter

    Joined:
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    When I added HD and DVD player I got to my desktop without issue. I then accidentely put my stick or RAM in backwards as I put it in and started PC and heard grounding noise so I quickly unplugged PC. I then took that piece of RAM out and plugged it back on. I got to my desktop but then the PC shut off on its own so I turned it on again and i received a message of thermal pasting, (overheating).

    What do i need to do now to get this POS to work.

    thx

    PS, is there a way to tell if a stick of RAM is any good?
     
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